Staff Software Engineer- Network Systems
Staff Software Engineer- Network Systems
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
- Design and deploy networks based on business and technical requirements.
- Partner with project and program managers to meet overall timelines and resolution of issues.
- Operate and troubleshoot networks to identify and resolve issues quickly.
- Take a lead role in the engagement and mitigation of outage causing events or issues.
- Validate problem descriptions and perform detailed problem diagnosis; track and update problems in trouble-ticketing system.
- Perform non-critical investigations into functionality that is not working as desired.
- Engage deeply in the sustainment function to proactively analyze network parameters such as capacity and availability to ensure issues are fixed before they cause an outage.
- Review consult and prepare for planned change introduction to production environment.
- Participate in rotating on call schedule with other members of the team including weekends.
- Partner with teams to plan and execute software code upgrades and device maintenance.
- Partner with the Site Reliability Engineering (SRE) team to provide mentorship and input on operational process improvements.
- Provide feedback to infrastructure architects on design issues or improvements and input into the design process for new initiatives.
Qualifications :
To be successful in this role you have:
- Experience with container technologies (Docker Podman) and Kubernetes orchestration platforms
- Knowledge of loadbalacing technologies: F5 Envoy NGINX and Cilium
Envoy service mesh technologies and xDS control plane architecture is advantageous - Advanced proficiency with Terraform for multi-region infrastructure provisioning
- Experience with Ansible for configuration management and automated deployments
- Deep knowledge of Layer 4/Layer 7
- Experience with large-scale infrastructure migrations
- Understanding of certificate management TLS termination and traffic routing strategies
- Experience with infrastructure monitoring metrics collection and observability platforms such as Prometheus Grafana or Splunk
- Knowledge of network security tools including nftables iptables and firewall management
- Background in enterprise-scale high-availability infrastructure supporting global operations
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
