Assistant Director/Transfer Success Coordinator

Job Description: This position is focused on the yield of undergraduate transfer students. This involves guiding transfer students through the admission and enrollment process. This individual will evaluate transfer credits advise on course selection at their transfer institution and help develop graduation plans. Assistant Directors attend on-campus and virtual recruiting and yield events. In addition recruitment of a targeted traditional undergraduate population may be required. The Assistant Director/Transfer Success Coordinator will also be responsible for updating and creating new articulation agreements. The AD must be knowledgeable about all undergraduate and graduate programs the University offers. The individual will in general contribute to the planning and execution of Enrollment Management recruitment and retention efforts. He/She will also supervise the Transfer Admissions Counselor. This individual will be knowledgeable about the financial aid process and various financing options. The Assistant Director will work closely with the EM leadership team to enact new strategies for recruiting and enrolling transfer students. Additionally this individual will collaborate with campus partners to onboard new transfer students and will lead a Transfer Advisory Working Group

Location: Glenside

Responsibilities:

• Admissions/Recruitment Responsibilities (50%): The Assistant Director will serve as the transfer success coordinator for all incoming transfer students and will be expected to build and sustain positive working relationships with applicants and families community colleges transfer counselors or other relevant stakeholders. Additionally this individual will review and recommend credit equivalencies course selections and graduation plans for transfer students. They will develop and execute communications plans including but not limited to telephone outreach email and direct mail to prospective transfer students current students and parents. The Assistant Director may also recruit in a traditional UG territory. Several key performance indicators will be used to evaluate the Assistant Director including percent of completed applications and conversion of admits to enrolled among others.
• Articulation Agreements (20%): The AD will regularly update existing articulation agreements and create new articulation agreements. This will involve working with faculty on campus and community college colleagues to create course equivalencies and 4 year guides.
  
• Transfer Student Success (20%): The AD will work with campus partners to develop a strategy and plan to improve transfer students success. Increasing transfer student retention and graduation rates is a key priority for this individual. He/She provides summary data and assessment for review communicates data updates and the status of projects as required is well organized and manages assignments to their successful completion. The AD will also supervise the Transfer Admissions Counselor.
• Travel & Event Participation (10%): The AD will be required to participate in on campus and virtual events for transfer students including open houses information sessions receptions and Transfer Days. These events often require the AD to present small and large group information sessions. Within the assigned admissions territory the AD develops and manages a territory recruitment plan which may include travel to high schools community colleges community events and college fairs.

Marginal Functions:

• Perform other duties as assigned by the Director for Undergraduate Admissions and the EM leadership team as appropriate. Assist the Office of Enrollment Management with taking on additional work on a temporary basis during times of high volume or need.

Qualifications:

Minimum Qualifications:

• Bachelors degree required
  
• 4 years experience at a postsecondary school working with transfer students
  
• Valid drivers license with a vehicle available for travel
  
• Successful completion of a background check and motor vehicle record check
• Available for regular evening and weekend programs and activities

Physical Requirements

• Ability to lift up to 35 lbs with or without reasonable accommodation
  
• Preferred Qualifications
  
• Business uses of social media
  

Required Knowledge Skills and Abilities:

• Communication: Able to give clear and timely information to the appropriate stakeholders in compliance with state and federal laws that safeguard personal information. Able to professionally communicate via written correspondence telephone or video online media and face to face and tailoring the message appropriately to the medium used and the audience (example: coworker parent student other University employees). Also able to give clear and complete presentations and engage large groups including varied audiences.
  
• Customer Service: Able to work professionally with prospective students current students parents community college representatives and university employees. Provides clear and timely information and answers to questions following up as necessary or being able to refer an individual to a more appropriate team member. Able to empathize with others and understand the various perspectives that individuals bring to a situation and address those perspectives.
  
• Project Management: Able to organize tasks in the right order to reach the right outcome at the right time. Monitor progress in projects and plans and adapt appropriately to changes or challenges. Communicates workload and status of projects effectively and timely. Is well organized and manages assignments to a successful conclusion.
  
• Technology: Able to use appropriate software for efficient completion of work objectives.
  
• Cultural Understanding: Able to demonstrate respect for and engage with people of diverse backgrounds to create a stronger community.
  
• Emotional Intelligence: Ability to understand how this role fits into the overall goals of the EM office and the University and how the quality and consistency of individual efforts affect other staff in the unit. Able to respond positively to direction and performance-related critiques. Able to initiate establish and foster communication and teamwork by maintaining a positive cooperative productive work atmosphere on campus and when conducting University business off campus.

Application Instructions:

• Applications must be submitted online through Arcadias Human Resources portal to receive full consideration. Please do not email application materials to the hiring manager. Due to the volume of applications received communication will generally be limited to candidates selected for additional consideration.
• Application review will begin immediately. Posting will be removed from the website once weve established a sufficient talent pool for consideration.

Arcadia University is a top-ranked private University in Greater Philadelphia that provides a values-based authentic educational experience by placing students at the center. The Institute of International Education has consistently ranked Arcadia first in the nation for study abroad and the Princeton Review has ranked Arcadia among the Best in the Northeast for 10 consecutive years. Housed in the College of Health Sciences the Universitys Physical Therapy program is ranked as the best in the Philadelphia region (and #2 in PA) by U.S. News & World Report which also cites Arcadia for being among the top study abroad programs and a top performer for social mobility. Arcadia is home to a close-knit and welcoming community that supports students throughout their journey. Arcadias quality academic programs unique approach to a liberal arts education and supportive community guide students toward degree completion and career success. Learn more about our vibrant community at .

We welcome candidates who can contribute to the diversity and excellence of our community. The successful candidate will demonstrate examples of ways they will incorporate our values in their work.

Arcadia actively seeks and welcomes candidates of diverse backgrounds and abilities. Arcadia prohibits discrimination against individuals on the basis of ethnicity national origin ancestry race color religion creed sex gender marital status affectional or sexual orientation age gender identity military or military veteran status disability family medical or genetic information or any other legally protected characteristic. All offers of employment are conditional based on the successful completion of a background check. Employment may not begin until the University accepts the results of the background check.

Arcadia offers a competitive benefits package that includes excellent healthcare generous tuition benefits for employees and their families retirement benefits health and wellness programs and resources and much more.

Position Code: AC0081