Part Time Volunteer Intake Coordinator

Description

Organization Description

As the largest and oldest mentoring agency in the region Big Brothers Big Sisters Twin Cities (BBBS) has a strong foundation that supports life-changing mentoring relationships between caring adult volunteers (Bigs) and young people (Littles). By partnering with young people parents/guardians and volunteer mentors BBBS defends and amplifies the potential of youth through impactful relationships educational support and increased confidence and social-emotional skills.

Our mission is to create and support mentoring relationships that ignite the power and promise of youth. BBBS accomplishes its mission by:

• Providing deep and intentional partnerships with our youth
• Building and sustaining deep relationships with our mentors
• Building a strong organizational foundation
• Creating a workplace culture that represents who we serve
• Transforming our community to understand the importance of our youth

Job Details:

Position Title: Volunteer Intake Coordinator

Salary Range: $20.50 - $22.50/hour

Supervisor: Assistant Manager of Volunteer Enrollment

Department: Enrollment & Matching

Job Type: Part Time Non-Exempt

Location: Minneapolis

Hours: 1020 hours per week primarily during evenings and weekends including approximately 4 weekend hours per month. Although some flexibility exists scheduling will align with program needs and participant availability.

Closing Date: Open until filled

Language: Spanish or Somali preferred

Supervisor: Assistant Manager of Enrollment & Matching

Essential Job Functions

Interview and assess diverse volunteers for eligibility for the program. This includes:

• Schedule and conduct in-depth virtual interviews
• Provide a program orientation and overview including volunteer expectations the enrollment process and next steps
• Lead coaching conversations applying our Justice Equity Diversity and Inclusion values
• Ensure a high-level of proficiency in applying child safety and risk management throughout all aspects of job duties
• Gather and review collateral information as needed. This includes but is not limited to volunteer background checks public domain search references counseling forms and surveys.
• Write detailed and comprehensive assessments based on participant interviews including objective observations recommendations for the right match and additional training needed
• Complete all necessary database entries according to agency standards with adherence to confidentiality
• Ongoing check-ins with supervisor for case consultations and caseload review

Contribute to the mission and success of the agency

• Adopt strengths-based perspectives when discussing specific groups or contexts particularly those historically marginalized.
• Handle data from youth families mentors or other constituents with care ensuring secure and private maintenance.
• Stay informed about community needs resources and networks.
• Collaborate with others to achieve goals outlined in the annual business plan.
• Honor and respect the diversity of lived experiences fostering an inclusive and equitable environment within the organization.
• Represent BBBS well in the broader community.
• Assist in agency-wide events and initiatives including recruitment fundraising event management and community outreach.

Requirements

While we have identified specific requirements for this role we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to apply regardless of whether they meet each requirement to the fullest extent.

Education and Experience

• Bachelors degree in social services or related field. Or meet one of the following qualifications:
  • Within 6 months of completing bachelors degree
  • AA degree and 2 years relevant work experience
  • No degree 4 years of relevant work experience

Knowledge Skills and Abilities

• Understanding volunteer motivations or experience with volunteer intake and placement.
• Knowledge and understanding of youth development and family dynamics
• Experience with handling confidential and sensitive information
• Experience with interviewing and assessment writing
• Knowledge of mandated reporting guidelines
• Strong interpersonal skills
• Ability to exercise good judgment make sound decisions & problem solve
• Strong writing skills and the ability to communicate professionally with internal and external constituents
• Goal-oriented with a strong commitment to quality and results

Physical Requirements

The applicant can expect sitting in a normal seated position for extended periods of time by extending hand(s) or arm(s) in any direction

About BBBSTC

Big Brothers Big Sisters Twin Cities is the largest and oldest youth mentoring organization in the greater Twin Cities serving Hennepin Ramsey Anoka and parts of Dakota and Washington counties. Each year we match up to 2600 youth (Littles) and their families with caring adults (Bigs) who volunteer as youth mentors.

We know all youth benefit from having another caring adult in their life as they experience lifes opportunities and challenges. Together with our community we want every young person to have a mentor be affirmed in who they are and explore who they want to be.

• Mission: Create and support mentoring relationships that ignite the power and promise of youth.
• Values: Relationships Belonging Youth-Centered Continuous Learning & Improvement

Justice equity diversity and inclusion (JEDI) are integral to our mission and values at BBBS. We actively incorporate JEDI practices into our daily work to build an organization that recognizes celebrates and honors the diverse backgrounds lives and experiences of all constituents.

Benefits

This role does not include eligibility for health benefits including medical dental and vision coverage.

Our Hiring Process

Our People & Culture team is committed to a person-first centered approach to our hiring process. We believe in a respectful experience for all parties involved and are committed to taking a JEDI approach. Candidates can apply online via this link: BBBS Careers. Include a cover letter and resume. For all positions our hiring process includes a Zoom screen and in-person panel interviews reference and background checks for final candidates. All staff are required to be fingerprinted through the Bureau of Criminal Apprehension (BCA) within the first week of employment.

Persons of color women members of the LGBTQ community veterans and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application interviewing or otherwise participating in the employee selection process please direct your inquiries to the Human Resources team at . At this time we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States.

The above statements are not intended to encompass all functions and qualifications of the position. Rather they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.