Deputy Supported Housing Manager

Can you lead a team dedicated to helping young people progress toward independent living

Do you have experience managing front-line workers in a housing social care or homelessness setting

One YMCA is entering a period of rapid expansion and growth with aspirations to both diversify and strengthen our housing provision. Working with and supported by local partners whilst accessing a range of funding streams we aim to successfully deliver our strategy to end / reduce homelessness and rough sleeping across the three counties.

The Role:
Whilst part of a rapidly expanding staff team currently with over one hundred employees you will work at one or more of our accommodation projects working to deliver One YMCAs overarching mission of ending homelessness and rough sleeping.
You will guide staff to ensure they are equipped to support the adults and young people in the services to progress towards independence and independent living.
Providing close support to the Supported Housing Manager to manage the day to day operations of one or more One YMCA Housing Services.
Line Manage multiple Supported Housing and/or Complex needs workers.
You will deliver the best possible customer service to residents and stakeholders taking the necassary actions to say what we do and do what we say.
To contribute to the wider Housing Management group sharing best practice and adapting to the changing needs across the expanding One YMCA Housing Service.


The Requirements:
Qualification in a related field (E.G Housing/Social Care)
Knowledge of statutory and non-statutory provision for those with a history of homelessness and/or complex needs
Experience of managing front line working in a homelessness housing health social care or relevant setting
You will also have an excellent knowledge of supporting and developing young people who may have experienced multiple disadvantage.
You will be based in Hitchin but will be required to work at other sites to support the Supported Housing Managers needs as necessary.
An Enhanced Disclosure is required for this role.

This is an exciting time to join One YMCA. As a member of our team youll play a vital role in ending / reducing homelessness. We offer an innovative collaborative environment where your contributions will make a real difference


We look forward to receiving your application!

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent skills and potential. We do not discriminate on the basis of Age Disability Gender Reassignment Marriage/Civil Partnership Pregnancy/Maternity Race Religion/Belief Sex and/or Sexual Orientation. We encourage applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities.

This is a Full Time role.

Hours per week: 37.5

Working Pattern: Mon-Fri

One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive three-day Kickstarter Event.

By the end of these three days there was a brilliantly multi-faceted set of themes and ideas which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people
• Move on accommodation for individuals moving onto independent living
• Housing and practical/emotional support for young asylum seekers
• Community HUBs hosting a range of activities and meeting space hire
• Childcare provision in Hertfordshire
• Family support through a network of childrens and family centres covering Hertfordshire and Bedford
• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
• Independent sexual violence services across Bedfordshire Luton and Hertfordshire
• Domestic abuse perpetrator reform programmes across Bedfordshire
• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity and it is important to us that all staff and volunteers can fully buy in to our ethos.