Sales Support
Sales Support
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Job Description
Job Purpose
Haworth is a global leader in the design and manufacture of adaptable workspaces including systems furniture seating storage and wood case goods and collaborative furniture. As the interface between sales management and clients & dealers the sales process is supported from a design operational and logistical perspective.
The Sales Support role works closely together with the Sales Manager providing end-to-end support throughout the entire sales process from the initial client visit to the finalization of the sale including Day 2 orders. Additionally the sales support role is responsible for ensuring a positive client experience in the showroom which includes being present to welcome and assist clients.
Key Roles and Responsibilities
Assisting Sales team in creating winning proposals
Taking control of complete submission process for tenders and RFPs to create best in class proposals contact different departments to obtain the relevant information in this respect
Hosting and welcoming guests at the Haworth Brussels showroom
Adding contemporary design ideas to our proposals
Collaborating with relevant Haworth departments to support the sales process effectively
Identifying and supporting Day 2 sales opportunities to maximize client engagement
Offering technical and design advice to Sales team and clients
Participating in sales meetings and sales visits to strengthen customer relationships
Updating the CRM system (Vine) and organizing Bid&Design support through CRM
Ensuring all projects are processed efficiently with clear and accurate order management
Joint sales visits are likely to happen in Belgium and Luxembourg
Job Requirements and Qualifications
A bachelors degree (or equivalent) and 2 years of experience in a similar position related to Interior (Office) Design
Technical affinity or experience combined with fluency in English and Dutch or French
A keen eye for detail and a proactive mindset to deliver exceptional service to clients
Ability to thrive under pressure ensuring thorough and precise progress tracking
Proficiency in Microsoft Office Suite (Outlook PowerPoint Excel)
About us
Haworth is one of the worlds largest manufacturers of office furniture providing solutions for tomorrows customers worldwide. At the center of our work is the human being: What does a person need to work what pushes them motivates them and what makes people feel comfortable at work Only if we can answer that question we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead we invest in our own research have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company headquartered in Holland Michigan/United States employs more than 8.000 people and is represented in more than 150 countries in Asia Europe and America with subsidiaries and partners.
Required Experience:
Manager
Employment Type
Full-Time
