VP Patient Care Services, CNO
VP Patient Care Services, CNO
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
CommonSpirit Health is a nonprofit Catholic health system dedicated to advancing health for all people. It was created in February 2019 by Catholic Health Initiatives (CHI) and Dignity Health. With its national office in Chicago and a team of over 150000 employees and 25000 physicians and advanced practice clinicians CommonSpirit operates more than 2000 care sites from clinics and hospitals to home-based care and virtual care services. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen -- both inside our hospitals and out in the community.
Responsibilities
As our Vice President (VP) of Patient Care Services at CHI St. Francis Health now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health youll ensure our patient care experience is the best it can be! You will lead our patient care team and make changes based on analyzed data feedback and your healthcare experience. The projects youll oversee and support are long-term projects that require patience and endurance to get them across the finish line.
The goal in this role is to provide client-centered outcomes. You will use a variety of avenues to gather data and feedback to meet this goal including regular patient rounding to obtain feedback directly from patients. Youll also work closely with our community partners to be sure we are providing solutions that impact the communitys overall health for the better.
As a champion for patient experience improvements youll need to build and maintain relationships with other executives on our leadership team and our campus staff. Youll build trust in our leaders and staff by communicating effectively. Your success in this role comes from your enthusiasm to improve services your well-rounded nursing background and your excellent communication skills.
- Youll lead and manage a team of Patient Care Services professionals who represent a variety of nursing specialties to be able to collaborate and provide innovative patient care solutions.
- This role requires thorough research and analysis to carry out the best patient care services improvements. Youll evaluate services based on national standards patient and employee feedback and our mission and values to make strategic improvements.
- Youll collaborate with and leverage the expertise of your staff and your peers across the facility building solutions that work across multiple departments and disciplines. Youll often work with outside vendors who provide technical or other services as part of our overall patient care experience to provide feedback request necessary changes and negotiate.
- Community support is a foundation of our success so this role includes a philanthropic component. Youll need to be great at building relationships and representing the facility in the community.
- As a bridge between executive and department leadership youll be advocating for any necessary changes and resources needed.
- Be a change agent. Change is inevitable when the Patient Care Services team takes on a project. Our projects touch many people so we cannot make a change and hope everyone accepts it. We need an effective change agent who can help build buy-in and roll out changes strategically and effectively.
Qualifications
Required Education and Experience
Sys/Div/Mkt/Local Vice President Required Masters or Post Graduate Degree
Required Licensure and Certifications
Active RN licensure in the state of Minnesota or nurse licensure compact (license must be in state of residence)
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#CNOAll
Required Experience:
Exec
Employment Type
Unclear
