User Adoption and Training Lead

At Amplius were on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider we prioritise tenant safety sustainability and smart property investment.

In our User and Adoption Training Lead role youll be supporting colleagues with the adoption of our systems and wider change by leading on systems and process training / adoption aligned to our Transformation programmes.

Location: Hybrid with a weekly presence in either our Rushden Peterborough Boston or Milton Keynes office

Salary: Up to 42000 per year

Contract: 12-month fixed-term contract

Your week:36.25 hours p/week (9am 5.15pm Monday to Friday with 1-hour lunch)

Snapshot of your role

This is what your day will look like as our User and Adoption Training Lead:

• Supporting projects and operational teams with the embedding of technology and process changes across Amplius.
• Work with the Learning & Development team to conduct Training Needs analysis to deliver an agreed standard of training.
• Provide user support and assistance to colleagues as they adopt the new technology or processes working alongside operational IT and service specific teams to ensure changes are embedded as designed.
• Lead on the creation and maintenance of learning materials working with the project teams to maximise the uptake of our learning tools.
• Provide specialist support to the project team(s) in defining and assessing business readiness for project go live as well as Health Checks through project lifecycle.

Your toolkit for success

To thrive in our User and Adoption Training Lead role youll need:

• The ability to engage stakeholders across all levels.
• To be able to deliver a full life cycle of training and adoption from creation of training materials to delivery and review.
• Strong well-rounded IT systems knowledge.
• Sound understanding of how a multi-faceted organisation flows from one area to another and how best to support the needs.

Why join Amplius

There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us make a real difference to our customers lives and ultimately be the most authentic version of themselves:

Grow with us
Your development matters to us. With tailored training programs ongoing feedback and career progression pathways we support you to advance as far as you want to go.

Make a real impact
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.

Environmental and social impact
Were dedicated to sustainability and social responsibility taking real steps to protect our planet and foster inclusivity.

Perks of working at Amplius

As we navigate this transitional period and work towards developing the colleague benefits we will offer as Amplius we want to reassure colleagues applying for internal vacancies that there will be no changes to their current benefits if they are successful in securing a new role.

Successful colleagues will receive the salary associated with their new role but all other legacy terms and benefits will remain unchanged (including holiday pension and car allowance provision for example which will remain consistent with your legacy benefit entitlement).

We hope this provides clarity and confidence for anyone considering a new opportunity within the organisation during this time of change. If you have any questions please dont hesitate to reach out to People Services.

The important stuff

Were dedicated to ensuring our recruitment process is fair transparent and accessible. Reasonable adjustments will be provided upon request for all candidates.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Have any questions Contact the Amplius Recruitment Team and well be in touch to support you with any questions queries or conundrums!

Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 37000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.