Human Services Supervisor-Aging & Disability Services
Human Services Supervisor-Aging & Disability Services
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Job Description
Description
Join our Snohomish County Human Services Team
We have one full-time supervisory position in our Aging and Disability Services Division. We are seeking an individual with strong leadership skills and an innovative mindset to help launch the new WA Cares program that will go live July 1 2026.
In addition this position will oversee a new program called Health Related Social Needs (HRSN) which will provide expanded benefits to Apple Health enrollees. This program is being contracted to our Area Agency on Aging (AAA) through ALTSA and the WA State Health Care Authority. HRSN is expected to begin this Summer 2025.
The Supervisor will need to have the passion for the development of new programs and be able to supervise staff to ensure a smooth launch of both programs in order to expeditiously meet the needs of Snohomish County residents. Since these are new programs there will be an expectation of the ability to be innovative and to be comfortable with a lot of change as we roll-out these programs.
Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States.
Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction procedure and policy provides an opportunity to build a pathway toward a more resilient and restorative Snohomish County.Please reach out to Joeann Turck atwith any questions regarding this job posting.
Job Summary
To provide leadership supervision and technical guidance to staff within assigned Human Services program areas. Responsible for implementing programs and coordinating program operations including work assignments performance evaluations and issue resolution to ensure the delivery of quality services that meet program goals and standards.Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES
- Supervises and participates in designing one or more human services programs or projects including planning establishing goals and objectives budgeting subcontracting and developing program monitoring and evaluation systems.
- Supervises and evaluates the work of direct report employees as required; advises instructs trains and assigns work to employees as necessary; participates in the selection of new employees and makes recommendations regarding the hiring discipline transfer and termination of employees.
- Prepares reports and other documents as needed; completes and/or reviews documentation such as work orders and timesheets; reviews time and material reports and maintains work records; oversees preparation and maintenance of program documentation reports and records; ensures accuracy and timeliness of data collection and reporting; and implements systems to improve documentation efficiency and compliance.
- Participates with other members of the Human Services Department management team in identifying and achieving department goals.
- Monitors and evaluates operations against established program goals; develops corrective action plans in areas of insufficient performance; and develops annual and other reports as required.
- Prepares reports on program operations in area of responsibility supervises information gathering and research to facilitate proper use of services and funds.
- Responds to inquiries regarding specific problems or issues in the area of assignment; notifies the Division Manager and Director of sensitive issues including politically sensitive matters compliance concerns and emerging trends in industry and/or public feedback
- Participates in coordination of activities with other division and departmental programs county agencies and community as needed; provides leadership to local initiatives coalitions and projects as directed; acts as an advocate for program/project as appropriate.
- Works in a cross-disciplinary and interdepartmental manner to best meet the needs of the departments clientele.
- Assures compliance with statutes regulations and other guidance; participate in development and implementation of quality assurance measures; and maintains program standards to meet funding and as applicable accreditation requirements.
- May perform the duties of all direct report employees.
- Perform related duties as required.
Minimum Qualifications
A Bachelors degree in business public administration social sciences or other field directly related to human services; PLUS four (4) years of progressively responsible experience in the administration of human services programs including two (2) years of supervisory or leadership experience OR any equivalent combination of education training and/or experience that provides the required knowledge and abilities. Must pass job-related tests.
SPECIAL REQUIREMENTS
A valid Washington State Drivers License unrestricted except as to vision is required prior to appointment. Depending on the program assignment applicants may be required to pass additional screening relevant to the position.Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of:- Governmental and private sector human services programs and systems;
- Principles practices and techniques in area of assignment;
- Principles practices and procedures involved in the planning development administration: budgeting monitoring and evaluation of such programs;
- The literature trends and developments in the area of specialty;
- Supervisory and personnel management procedures and practices;
- Use of applicable technology.
- Plan organize and coordinate work through professional employees and supportstaff;
- Establish and maintain effective working relationships with department heads associates employees representatives of other agencies and with thegeneral public;
- Develop work plans schedules;
- Analyze and evaluate operations and take effective action to correct deficiencies andresolve problems;
- Ability to express self clearly and professionally both orally and in writing;
- Prepareavarietyofcorrespondencereportsandotherwrittenmaterialsand documents;
- Develop interpret and apply policies related to the program(s) supervised;
- Advise support and motivate employees and assure effective working relationships with public co-workers advisory groups county city state and federal officials.
- Utilize computer technology for management of program data.
This position reports to a Division Manager as assigned. General goals and objectives are established by the Division Manager. Work is performed with considerable independence and is reviewed through meetings reports and results obtained.
WORKING CONDITIONS
The work is performed in the usual office environment with trips to other locations to deliver services conduct community partner and subcontract site visits attend community meetings and coordinate or deliver other program activities. The employee is required to work evenings weekends and holidays as necessary. No heavy lifting required.Snohomish County is an Equal Employment Opportunity (EEO) employer.Accommodations for individuals with disabilities are provided upon request.
Required Experience:
Manager
Employment Type
Full-Time
