Customer Service - International Voice
Customer Service - International Voice
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Job Description
Job Description: Customer Service Agents – International Voice Proces
Eligibility Criteria:
• Education:
o Graduates with minimum 1 year of experience with International voice process• Age: 18 to 45 years
• Communication: Must have excellent spoken English skills
• Shift & Availability: o Willing to work in night shifts (24/7 rotational shifts)
o Must be comfortable with 2 rotational weekly offs
• Location Preference: Pune
• Salary Range: 30000 to 40000 per month (based on profile and experience)
Key Responsibilities:
• Handle inbound and outbound calls for international customers
Should have experience with International voice process.
• Provide accurate information and support related to products or services
• Resolve customer queries efficiently and effectively ensuring high levels of customer satisfaction
• Maintain call quality standards and follow company protocols
• Update customer records accurately in the system
• Collaborate with internal teams to resolve complex issues if required
• Adhere to shift schedules and maintain regular attendance
Employment Type
Full Time
