Customer Service Officer
Customer Service Officer
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Job Description
Job Description
We are seeking a dedicated and detail-oriented Customer Service Officer to join our Tampa FL office. This position is key to maintaining customer satisfaction and ensuring smooth communication between clients and departments. The ideal candidate will be proactive well-organized and skilled at resolving inquiries efficiently and professionally.
Responsibilities
Handle inbound and outbound customer inquiries via phone and email
Provide accurate valid and complete information by using the right tools and resources
Resolve customer issues promptly and professionally
Maintain a positive empathetic and professional attitude toward customers
Process orders forms and requests with precision
Collaborate with internal departments to address customer concerns
Maintain records of customer interactions and transactions
Follow communication procedures guidelines and policies
Additional Information :
Benefits
Competitive salary: $30000 $39000 per year
Opportunities for career advancement and internal promotions
Paid time off and holiday leave
Ongoing training and development programs
Supportive and collaborative team environment
Health and wellness benefits package
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
