Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks pastries and gelato pizza and focaccia paninis and grab-and-go meal options.
The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas.
- Maintains a steady leadership presence on the floor interacting with guests team members and vendors to ensure Eatalys operations are running smoothly and high hospitality standards are met
- Trains motivates mentors and organizes team members
- Purchases supplies beverages and equipment per the direction of the QSR General Manager
- Monitors inventory checks orders and distributes supplies as needed throughout the department
- Manages transactions and ensures accurate accounting
- Records shift notes and assists with administrative duties such as scheduling when needed
- Ensures department complies with all quality health safety and sanitation standards
- Documents investigates and resolves guest incidents
- Performs other duties as required or assigned
Qualifications :
- High school graduate or equivalent; post-secondary degree preferred
- 2 years of lead or supervisory experience in food service
- Math skills and ability to handle money accurately
- Knowledge of steps of service
- Excellent communication and problem-solving skills
- Knowledge of coffee and coffee production
- Knowledge of Italian cuisine and beverage preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours including standing walking bending and squatting
- Ability to operate equipment such as manual espresso machine drink blender juicer and cash register
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Remote Work :
No
Employment Type :
Full-time