Business Analyst (Nominations & Scheduling)
Business Analyst (Nominations & Scheduling)
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Job Description
Determined. Imaginative. Curious. If these are some of the ways you describe yourself we want to learn more about you! At TC Energy we are Energy Problem Solvers passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle we want you to join our team!
The Opportunity
Were looking for new team members who share our values and are ready to take on exciting challenges. As part of a team in a dynamic and fast-paced environment they provide seamless interaction with internal and external customers that are market-driven revenue oriented and dedicated to providing maximum customer satisfaction.
This role supports daily customer activities and operations of TC Energy on US natural gas and storage pipelines performing complex duties for the Nominations and Scheduling department including customer support processing nominations interconnect confirmations pipeline scheduling imbalance management natural gas allocations and invoicing. We are seeking an energetic Business Analyst that will help drive the company and customer value through innovation and process improvement collaborating in a team environment to help take TC Energy to the next level.
What youll do
Develop and maintain transportation and storage customer relationships by serving as a primary point of contact within the Nominations and Scheduling team. Provide a high level of customer service via phone video and chat service.
Work collaboratively with other departments to resolve various customer and operator inquiries related to but not limited to nominations and scheduling confirmations and OBA/imbalance management.
Provide customers with training on transactional system functions and features.
Lead special projects including testing of new process implementation and improvements for transactional systems.
Analyze various transportation and storage activities from both a macro and micro perspective and produce analytics as needed.
Regularly monitor activity for storage assets balancing agreements park & loan and power plants to ensure compliance with tariff and service standards.
Other tasks and responsibilities as required.
Minimum Qualifications
Bachelors Degree in Business Marketing Business Information Systems Operations Management Finance Economics Energy or related field.
Four (4) plus years relevant work experience
Strong interpersonal skills and ability to work within a team environment. Values respects and leverages the diversity inherent in team members and the ability to communicate in a highly efficient knowledgeable and professional manner.
Demonstrated strong analytical organizational and problem-solving abilities.
Flexibility and a willingness to support scheduling activities during peak periods and holidays.
Proficient utilization of MS Office Suite (Excel Word Outlook PowerPoint Access & Teams)
Ability to handle multiple assignments with varying priorities and due dates.
Interacts effectively with all levels of the organization demonstrates ability to work collaboratively and cooperatively.
Ability to translate high-level business objectives to needed process improvements.
Effective listener and observer possessing the ability to translate knowledge obtained into appropriate action.
Preferred Qualifications
Advance knowledge and experience using MS Power BI MS Visio Excel macros and related software.
Writing & maintaining Access SQL & Excel queries.
Operations management and process improvement experience About our business TC Energy is a leading energy infrastructure company in North America.
To remain competitive support our high-performance culture and allow for more flexibility in the way we work we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada the U.S. and Mexico. #LI-Hybrid
About our business
TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines liquids (oil) pipelines and power generation. Our operations span three countries seven Canadian provinces and 34 U.S. states.
TC Energy is an equal opportunity employer.
Learn more
Visit us at and connect with us on our social media channels for our latest news employee stories community activities and other updates.
Thank you for choosing TC Energy in your career search.
* Depending on qualifications the successful candidate may be offered a position at a more appropriate level and/or ladder.
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
* TC Energy is committed to provide employment opportunities to all qualified individuals without regard to race religion age sex color national origin sexual orientation gender identity veteran status or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting
Required Experience:
IC
Employment Type
Full-Time
