Sales Engineer (Hospitality SaaS experience)
Sales Engineer (Hospitality SaaS experience)
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Job Description
As a Sales Engineer you will play a crucial role in the sales process acting as the technical bridge between potential customers and the ReviewPro platform. You will work closely with the sales team to understand client needs deliver compelling product demonstrations and ensure that our solutions align with the customers business objectives. Your expertise will be instrumental in showcasing the value of ReviewPros solutions to hoteliers worldwide.
Key Responsibilities
1. Pre-Sales Support & Solution Consulting
Act as the technical expert in client engagements supporting the sales team in positioning ReviewPros products effectively.
Participate discovery calls to understand client requirements and align them with ReviewPros solutions.
Deliver engaging and tailored product demonstrations showcasing the value of AI-driven review response reputation management guest surveys and messaging.
Address technical questions and concerns from prospects and customers.
Support RFP/RFI responses by providing technical and functional expertise.
2. Product & Industry Expertise
Stay up to date with ReviewPros product developments and industry trends in guest experience technology.
Develop deep knowledge of competitor solutions and articulate ReviewPros unique value proposition against them.
Translate complex technical features into business benefits that resonate with hospitality clients.
3. Technical Advisory
Collaborate with internal product and development teams to relay customer feedback and potential feature enhancements.
Qualifications :
Must-Have:
Experience in the Hospitality or SaaS Industry Strong understanding of hotel operations guest feedback management and hospitality technology.
Technical Acumen Ability to explain APIs integrations and product functionalities to non-technical stakeholders.
Excellent Communication Skills Ability to present complex concepts in a simple and engaging way.
Presentation & Demonstration Skills Comfortable delivering product demos to audiences of different levels from hotel managers to corporate decision-makers.
Problem-Solving Mindset Ability to analyze customer challenges and propose practical solutions with ReviewPros technology.
Proficiency in English and Spanish languages.
Preferred:
Familiarity with AI-driven guest feedback & automation technologies.
Understanding of PMS CRM and other hotel tech systems.
Previous experience in working with RFPs and technical documentation.
Proficiency in multiple languages (a plus for global markets).
Additional Information :
- Free coffee tea fresh fruit at the office
- Flexible working hours & hybrid model of work
- Brand new offices located in the center of Barcelona
- International team and fantastic work environment
- Team building activities and charity donation programs
- Discounts on Private health insurance ticket restaurant transport etc.
- Compressed hours on Fridays during the summer
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
