Junior Data Insights – US Market

At NielsenIQ we turn data into decisions. We are leaders in market intelligence and our Issue Management team plays a key role in ensuring our clients receive flawless agile and impactful service. If youre passionate about data analysis client support and continuous improvement were looking for you!

As a Junior Data Insights you will be the first point of contact for resolving complex issues managing databases and ensuring an exceptional international client experience. Your knowledge of NIQ methodologies RMS and CPS solutions and the local FMCG environment will be essential to providing high-level support.

Responsibilities

• Technical Expertise: Apply advanced knowledge of NIQ methodologies RMS and CPS solutions and FMCG market dynamics.
• Discover Certification: Use your certification in Discover (consumer intelligence tool) to support tasks and analysis within the U.S. user environment.
• Effective Communication: Maintain constant contact with the local Issue Management team to ensure timely and error-free resolution.
• Database Management: Analyze multiple complex databases to extract relevant insights.
• Customer Service: Provide top-quality support for various client requests ensuring a positive and empathetic experience.
• Data Analysis: Interpret variables and generate actionable insights for clients.
• Client Communication: Deliver clear and friendly communications to clients regarding issue resolution or requests.
• Automation/AI: Propose process improvements or automations using tools like Power BI R or Python.

Qualifications :

About You
Are you passionate about data analytics applied to supporting key clients in international markets If youre looking for a role where you can combine your technical skills with real impact on the customer experience this position is for you.

Requirements

• Advanced English (B2 or C1) mandatory.
• From 6 months to 3 years of experience in similar roles involving data insights or data analysis.
• Experience handling databases and analytical tools  required.
• Advanced knowledge of Excel Power BI R Python and basic understanding of AI/ML  essential.
• Must be located in Bogot Colombia.

Soft skills

• Organization: Ability to manage multiple tasks meet deadlines and follow up effectively.
• Project Management: Capable of planning prioritizing and solving problems in a structured way.

Additional Information :

What We Offer

• Personalized career development opportunities within NielsenIQ.
• Access to a global mentoring and recognition program.
• Opportunity to work in a diverse global and multicultural environment.
• Meal voucher benefit.
• Hybrid work model at our Bogot offices
• Short Fridays  start your weekend early!

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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