People Operations Coordinator, India
People Operations Coordinator, India
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Job Description
People Ops Coordinator - Partnerships
Working hours - 12PM - 9PM IST
HubSpot is looking for a People Operations Coordinator to join our People Operations team. In this role you will be collaborating with the wider People Operations team to ensure a truly unique & remarkable employee experience for each and every individual. This position is ideal for someone who has a passion for helping others great attention to detail and an interest in growing their career within the People space.
As a trusted member of the People Operations team you will be the key to ensuring the successful launch of People initiatives and is focused on day-to-day People Operations and the employee experience which includes on-boarding benefits process improvement and communications. You will be a main point of contact to help HubSpot grow better.
If youre a team player and want to join a truly global People Operations team this is the role for you.
In this role you will get to:
- Provide a remarkable employee experience by Managing Tier 1 cases from our People email in-boxes addressing employees requests and triaging with other functions as appropriate.
- Act as the first point of contact for employee relations inquiries connecting employees with the Employee Relations team as needed.
- Effectively handle inbox traffic consistently meeting organizational KPI standards such as SLA and quality. Offer support to employees and work together with the broader People Operations team and other departments to guarantee an outstanding employee experience.
- Process transactions in the HRIS with focus on accuracy and completeness.
- Act as DRI for one of our key processes.
- Review As Is People Ops transactions and reporting processes with a continuous improvement and automation mindset submit 1 recommendations per month on whether changes including further automation can be made to improve the process and partner with cross functional teams on implementation.
- In partnership with the HRIS team identify opportunities to improve and automate People Ops processes.
- Collaborate in entry-level cross-functional projects in support of our key priorities.
- Maintain online employee records and conduct audits as needed to ensure compliance
To Excel in this role you will need to have:
- 2 years of experience as an People Ops coordinator or relevant human resources position
- Experience in INVOL TERM
- Customer service orientation with high attention to detail and follow through
- People Operations experience partnering with People functions (Compensation Payroll etc).
- Experience with HRIS systems ()
- Possesses strong organizational abilities; experience within a global team setting is preferred. Capable of efficiently managing and prioritizing multiple assignments and competing deadlines in a rapidly changing environment.
- Ability to handle sensitive situations and consistently exercise good judgment in dealing with a variety of sensitive situations and issues
- Candidate must be based out of Bangalore India
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing sales service and website management products that start free and scale to meet our customers needs at any stage of growth. Were also building a company culture that empowers people to do their best work. If that sounds like something youd like to be part of wed love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code which has more than 5M views and learn about our commitment to creating a diverse and inclusive workplace too. Thanks to the work of every employee globally HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work Comparably Fortune Entrepreneur Inc. and more.
Headquartered in Cambridge Massachusetts HubSpot was founded in 2006. Today thousands of employees across the globe work remotely and in HubSpot offices. Visit ourcareers website to learn more about the culture and opportunities at HubSpot.
By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. HubSpotsPrivacy Noticeexplains what personal information we may process where we may process your personal information our purposes for processing your personal information and the rights you can exercise over HubSpots use of your personal information.
Required Experience:
IC
Employment Type
Full Time
