Compliance Associate

Who Are We

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner FDH specializes in hardware electrical consumables and expendables licensed products and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce California and has operations across the Americas EMEA and APAC. FDH Aero named a Best Places to Work in Aviation in 2024 has locations in 14 countries across the globe with more than 1500 best-in-industry employees and over 650000 square feet of inventory space.

FDH is headquartered in Commerce California and has operations across the Americas EMEA and APAC. FDH Aero named a Best Places to Work in Aviation in 2024 has locations in 14 countries across the globe with more than 1500 best-in-industry employees and over 650000 square feet of inventory space.

Why Work Here

At FDH Aero we understand that the strength of our brand comes from our people.

We invest in driven diverse and experienced professionals who are naturally curious courageous and motivated towards action. We value tempering confidence with humility and a mission that always starts with service-first.

Our values guide everything we do:

We Are Service First - We act with agility and intelligence to solve our partners most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful - We behave with dignity fairness and acceptance. We thrive by prioritizing empathy humility and connection to our collective community.

We are Amplifiers - We invest in driven diverse and experienced professionals businesses and partners. We fuel the entrepreneurial spirit by providing autonomy authority and a clear mission.

We Are Open-Minded - We communicate with intention curiosity and diversity of thought. By actively contributing with courage and candor we challenge the status quo and innovate together.

We Are Accountable - We own responsibility for our outcomes. We set expectations embrace critique and empower every employee to take immediate actions on challenges they encounter.

We Value Our People - Thats why we offer competitive benefits including medical dental vision Flexible Spending Accounts (FSA) 401k matching and wellness programs. We invest in training mentorship and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver to innovate and to drive next-generation solutions for tomorrows supply chain demands. Ready to make an impact We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

The Customer Compliance Associate is responsible for ensuring that all customer interactions and processes adhere to company policies industry regulations and customer-specific requirements. This role plays a pivotal part in maintaining high standards of compliance across customer operations ensuring that all products and services meet legal and contractual obligations. The Customer Compliance Associate will work closely with the customer service legal and sales teams to ensure seamless integration of compliance requirements into customer-facing programs fostering strong customer relationships while safeguarding the companys reputation and regulatory standing.

What Youll Do (Responsibilities)

• Support sales and customer requests by receiving tracking and processing the following types of surveys and questionnaires
• QMS Audit surveys
• Risk Assessment surveys
• Obsolescence
• Representation and Certifications surveys (Reps and Certs)
• Capability surveys
• Small Business Subcontracting Plans
• Impact Surveys
• Slavery and Human Trafficking surveys
• C-TPAT/Facility Security
• Environmental Surveys (ESG)
• Export documents including USMCA and Country of Origin
• Non-Disclosure Agreements/ Proprietary Information Agreements
• Terms and Conditions Sales Agreements LTAs
• DFAR certs

What You Bring (Qualifications & Skills):

• Bachelors degree in Business Compliance Law or a related field (Advanced certifications or degree in Compliance or Regulatory Affairs is a plus)
• Proven experience in customer service compliance or account management with a solid understanding of regulatory requirements
• Previous experience in industries such as aerospace manufacturing or healthcare is highly desirable
• In-depth understanding of industry regulations compliance standards and customer-specific requirements
• Excellent communication and interpersonal skills with a focus on customer relations
• Strong attention to detail and organizational skills for managing compliance documentation
• Ability to identify potential risks and implement corrective actions effectively
• Experience with compliance management systems or tools (e.g. SAP Oracle etc.)
• Strategic thinking and problem-solving capabilities with a proactive approach to managing customer compliance
• Ability to work cross-functionally with legal operations and sales teams to resolve compliance issues
• Strong organizational and time management skills to handle multiple customer accounts simultaneously
• Strong organizational and time management skills to handle multiple customer accounts simultaneously

Special Requirements:

• U.S. Citizen U.S. Permanent Resident (Green Card holder) orasylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). In order to comply with the requirements of the ITAR and/or the EAR applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A U.S. person according to their definition is a U.S. citizen U.S. lawful permanent resident (green card holder) or protected individual such as a refugee or asylee. See 22 CFR

FDH Aero is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability status protected veteran status or any other characteristic protected by law.