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General Manager / Business Director (Retail AI Tech)
The Company is a well-established Asia-based technology and marketing group known for delivering innovative consumer-focused solutions. With a strong presence across Asia and expanding globally the company leverages cutting-edge technology to create engaging experiences for diverse audiences in sectors like technology lifestyle and retail. The group is now launching an exciting new B2B2C/B2C product line: an AI-powered O2O interactive installation and app designed to deliver personalized immersive experiences that captivate consumers and elevate brand engagement.
We are seeking a dynamic General Manager to lead the strategic and operational efforts for this innovative AI-driven product in the Hong Kong market. Reporting to the CEO this role will drive business growth foster stakeholder relationships and shape the products evolution with creativity and a business-savvy mindset.
Responsibilities
- Develop and execute a strategic business plan for the AI-powered O2O interactive installation/app focusing on market penetration and growth in Hong Kong.
- Build and maintain strong relationships with local stakeholders including space providers business users and partners to drive adoption and collaboration.
- Oversee product development and feature enhancement ensuring alignment with market needs consumer trends and business objectives.
- Manage P&L distribution channels and operational performance optimizing resources to achieve revenue and growth targets.
- Collaborate with cross-functional teams (marketing tech operations) to ensure seamless execution of product strategies and initiatives.
- Leverage retail and tech industry insights to identify opportunities for innovation partnerships and brand amplification.
- Act as a creative strategist contributing imaginative ideas to evolve the products features and enhance its consumer appeal.
- Monitor industry trends competitive landscapes and emerging technologies to inform strategic decisions and maintain a competitive edge.
- Represent the company in industry events networking opportunities and stakeholder discussions to elevate the products presence.
- Provide leadership and mentorship to a small team fostering a culture of innovation curiosity and results-driven collaboration.
Qualifications
- Minimum 5-8 years of experience in a leadership role ideally in retail technology or consumer-facing sectors with a focus on business development partnerships or operations.
- Strong understanding of retail dynamics distribution channels and the tech landscape with a passion for innovation and emerging technologies.
- Proficiency in Chinese (Cantonese and/or Mandarin) and English to engage effectively with local stakeholders and global teams.
- Business-savvy mindset with a track record of driving growth managing P&L and optimizing operations in a fast-paced environment.
- Creative and curious approach with the ability to envision and develop innovative product features and strategies.
- Bachelors degree in business management marketing or a related field; equivalent experience considered.
- International vision with exposure to global markets and an understanding of diverse consumer preferences.
- Excellent communication negotiation and relationship-building skills to liaise with stakeholders and inspire teams.
- Proactive entrepreneurial mindset with strong analytical and problem-solving abilities to anticipate market needs and opportunities.
Apply / Refer a Friend
Interested parties please send your CV / LinkedIn profile to Scarlett Chan at or apply directly.
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Please note that only shortlisted applicants will be contacted.