Field Tech 2 - Clarksville School District
Field Tech 2 - Clarksville School District
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position will be for the 2025-2026school year.
Position: Field Tech 2
Reports to: Information Technology Supervisor
Contract Length: 240 days
Salary: Based On Classified Salary Schedule
- Associate degree in an IT-related field of study or four years experience in a applicable IT environment preferred.
- Basic IT certification by an industry recognized certification authority is required or at the discretion of the Technology Director.
- Knowledge of hardware and software applications
- Systems knowledge of Active Directory/Azure/DHCP/DNS/SCCM/Intune is desirable.
- Operating system knowledge (Windows MacOS ChromeOS)
- Troubleshooting and multi-tasking skills
- Provides Tier 2 contact and problem resolution to faculty issues.
- Properly escalates unresolved issues to the next level of support.
- Tracks routes and redirects problems to correct resources.
- Follows up with faculty providing feedback and ensuring problem resolution.
- Ensures proper recording documentation and closure.
- Recommends procedure modifications or improvements.
- Other duties as assigned.
Employment Type
Full-Time
