Customer Service Specialist -
Customer Service Specialist -
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$ 1000 - 1200
1 Vacancy
Job Description
Job Title: Customer Service Specialist
Location: Remote (CST Time Zone)
Salary Range: up to 1200 USD
Work Schedule: Full-time Flexible hours with overlap required between 10:00 AM - 08:00 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Sagan provides a high-performance remote work environment ensuring access to world-class opportunities for top-tier professionals.
About the Company:
Sagan represents a fast-growing property management company specializing in self-storage facilities. The team is dynamic values strong communication and is focused on providing outstanding service to its customers.
Position Overview:
The Customer Service Specialist will act as the first line of support for customers helping resolve inquiries and delivering a smooth friendly experience. This fully remote position is ideal for someone whos compassionate tech-savvy and highly motivated to contribute to a growing team.
Key Responsibilities:
- Serve as the primary point of contact for customer inquiries.
- Deliver excellent service via phone email and chat.
- Resolve customer issues with empathy professionalism and follow-through.
- Work independently to identify customer needs and provide timely solutions.
- Use tools like Google Suite Slack and ClickUp to manage daily tasks and communication.
Qualifications:
- Exceptional English communication skills (both written and spoken).
- Strong critical thinking and problem-solving abilities.
- Comfort with remote work tools and tech platforms.
- Ability to work independently and handle multiple tasks in a fast-paced environment.
Nice-to-Haves:
- Experience with Notion CallRail Slack and ClickUp.
- Background in customer service property management or self-storage facilities.
Resume Submission Guidelines:
To help us review your application efficiently please submit your resume in text-based PDF format only.
Avoid uploading scanned documents image files (JPG/PNG) or Word documents (DOC/DOCX) format to prevent your application from being overlooked.
Important: For timely processing both your resume and introductory video must be submitted in English.
Employment Type
Full Time
