SAP Basis Lead Global AMS
SAP Basis Lead Global AMS
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Summary:
We are seeking an experienced SAP Basis Lead to oversee Basis administration activities for a global AMS (Application Management Services) engagement. The ideal candidate will have deep expertise in SAP system administration including system monitoring performance tuning incident resolution root cause analysis (RCA) patch management upgrades and SLA governance. This role requires working in the Mountain Time (MT) shift to align with client operations in the USA.
Key Responsibilities:
Lead and manage the end-to-end SAP Basis administration across the SAP landscape including ECC S/4HANA PI/PO Fiori Solution Manager and other components as applicable.
Perform daily system monitoring health checks and performance tuning to ensure high availability and reliability of systems.
Handle incident and problem management including RCA resolution documentation and preventive measures.
Ensure timely application of support packages kernel upgrades patches and transport management.
Plan and execute system refreshes backups and recovery procedures in coordination with infrastructure teams.
Monitor and manage system jobs background processing database performance and security authorizations.
Ensure compliance with SLAs/KPIs and maintain documentation for audits change control and operational transparency.
Coordinate with functional development and infrastructure teams for efficient resolution of issues and seamless operations.
Plan and lead minor and major technical upgrades including version and enhancement pack upgrades.
Collaborate with global stakeholders and provide regular updates on system health capacity risks and mitigation plans.
- Mentor junior Basis team members and ensure adherence to best practices and standards.
Required Skills & Experience:
7-8 years of hands-on experience in SAP Basis administration across a diverse SAP landscape (ECC S/4HANA PI/PO BW etc.).
- Proven experience in system monitoring performance tuning RCA patching upgrades and transport management.
Experience in global AMS support environments preferably with US-based clients.
Familiarity with ITSM tools such as ServiceNow Remedy or Jira for ticket management and SLA tracking.
Strong understanding of SLA governance escalation handling and production support processes.
Experience with SAP Solution Manager (for monitoring charm EWA etc.).
Exposure to cloud hosting (AWS Azure GCP) and HANA database administration is an added advantage.
Excellent communication documentation and stakeholder management skills.
- Ability to work in a Mountain Time (MT) shift to support USA-based operations.
Preferred Qualifications:
SAP Basis or HANA certification is a plus.
Experience with SAP system migration implementations.
- Knowledge of automation tools and scripts for Basis activities.
Education:
- Bachelors or masters degree in computer science Information Technology Engineering or a related field.
Shift: USA Coverage Mountain Time (MT)
Note: Additional compensation for night shift duties will be provided as per company policy. Transportation support may be arranged for late-night logouts if applicable.
Employment Type
Full Time
