Lead Partnerships Manager (f/m/d)*
Lead Partnerships Manager (f/m/d)*
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Job Description
YOUR MISSION:
As our newLead Partnerships Manager (DACH)you will be joining the Service Partners DACH team. Your mission will be to build and manage a portfolio of high-impact regional professional services partners within the Parloa Partner Program to drive substantial revenue growth and contribute to the companys overall business objectives. We are looking for you to bring your tenacious work ethic your enthusiasm optimism and your passion to foster profound growth in your partner portfolio.
IN THIS ROLE YOU WILL:
- Develop and execute a long-term vision and strategy for relevant service partners.
- Identify recruit and qualify new partners ensuring the best program fit.
- Leverage your executive network and C-level contacts to drive successful partnerships.
- Build and maintain trusted-advisor relationships with partners for strategic alignment.
- Align partners priorities and goals with Parloas to create mutually beneficial account plans.
- Conduct regular partner and quarterly business reviews to track progress address gaps and drive action.
- Identify new business opportunities and innovative ways to enhance joint success.
- Collaborate cross-functionally with sales marketing and product teams to drive partner success.
- Stay informed on industry trends and best practices to continuously empower partners.
WHAT YOU BRING TO THE TABLE:
- 7 years of experience in partner management at a software company.
- Excellent relationship-building and negotiation skills.
- Proven track record of driving business growth and achieving results.
- Strong communication skills to articulate company vision and effectively collaborate with internal and external stakeholders.
- Ability to execute in an environment where priorities change quickly demonstrating agility adaptability and problem solving skills.
- Experience in enterprise software or contact center technologies is a big plus.
- Fluency in writing and speaking German and English
WHATS IN IT FOR YOU
- Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Deutschland ticket Urban Sports Club Job Rad Nilo Health weekly sponsored office lunches
- Competitive compensation and equity package.
- Flexible working hours 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Regular team events game nights and other social activities.
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks social areas fresh fruits cereals and drinks.
- Hybrid work environment - we believe in hiring the best talent no matter where they are based. However we love to build real connections and want to welcome everyone in the office on certain days.
Your recruiting process at Parloa:
Recruiter video call Hiring Manager Interview Case Study Interview Bar Raiser Interview
Why Parloa
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin Munich and New York.
When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment were expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.
Required Experience:
Manager
Employment Type
Full Time
