AES SAP TPM Associate Operate
AES SAP TPM Associate Operate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SAPManagement Level
AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements implement CRM software solutions and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area you will enable clients to optimise customer relationship management processes enhance customer satisfaction and achieve their strategic objectives.
Driven by curiosity you are a reliable contributing member of a team. In our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Job Summary -
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients better. Within our Managed Services platform PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our clients enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals combined with the use of the latest advancements in technology and process allows us to provide effective and efficient outcomes. With PwCs Managed Services our clients are able to focus on accelerating their priorities including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with todays dynamic business environment. Within our global Managed Services platform we provide Application Evolution Services (formerly Application Managed Services) where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic efficient and cost-effective. As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support enhancement and optimization work as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective but also a relationship perspective. Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA / / / BBA Required Field(s) of Study (BQ): Preferred Field(s) of Study: Minimum Year(s) of Experience (BQ) *: 2-5 years of experience Certification(s) Preferred: Preferred Knowledge/Skills *: SAP CRM / TPM functional General skill set: SAP CRM marketing TPM AES SAP TPM Functional Associate Operate
As an Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle/analyze data and information responsibly. Follow risk management and compliance procedures. Keep up to date with developments in the area of specialization. Communicate confidently in a clear and concise manner. Uphold the firms code of ethics and business conduct. Work in a team environment that includes client interactions manage deliverables independently and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Strong Knowledge in: Adherence to SLAs experience in incident management change management and problem management Know how and when to use tools available for a given situation and can explain the reasons for this choice Be flexible to work in 2nd shift (2 pm IST to 11 pm IST) Excellent communication analytical and Interpersonal skills as a Consultant. 2 to 6 years of hands-on experience in AP TPM functional configurations Strong Knowledge in Trade promotion end to end cycle Trade fund management Trade Claims management Familiarity on the basic business processes with the following Functional Areas: 1. SAP TPM BW integration 2. SAP TPM S4 integration Preferred Skills: Knowledge of CRM middleware Knowledge of S4 Condition contract integration with TPM Knowledge on SAP TPM- BW master query configurations Having Implementation experience is added advantage
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Business Process Consulting Business Process Improvement Business Process Modeling Business Technology Communication CRM Software Customer Due Diligence Customer Engagement Customer Liaison Customer Loyalty Customer Management Customer Needs Analysis Customer Relationship Management Customer Satisfaction Customer Segmentation Customer Service Customer Service Management Customer Success Customer Transformation Deployment Management Design Implementation Emotional Regulation 9 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
Employment Type
Full-Time
