Training Specialist, AGI Data Services

AI is the most transformational technology of our time capable of tackling some of humanitys most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.
We are looking for those candidates who just dont think out of the box but make the box they are in Bigger. The future is now. Do you want to be a part of it Then read on!

The Training Specialist provides an exceptional learning experience facilitating blended learning for the AGI-DS org. The role requires the ability to support planning scheduling coordination and execution of end-to-end training. The Training Specialist will work close with the Training Manager to track and drive completion of training reporting and task completion through the Learning Management System (LMS). Training Specialists also work to identify areas of improvement at a site level and to drive innovation within training approaches.

Key job responsibilities
Facilitate classroom training following the approved curriculum.
Actively work to maintain theoretical proficiency in assigned trainings. Maintain expertise in their current role by staying current on tools process procedures and training techniques.
Manage the classroom to ensure an organized and productive learning environment for all trainees.
Evaluate trainee performance on a daily basis to identify opportunity areas and help improve performance accordingly.
Ensure trainee success by providing coaching & feedback during training and providing feedback to Training Manager on trainee engagement and performance.
Share batch-related observations with the respective Training Manager so that they can take corrective action.
Manage relevant tasks within the Learning Management System (LMS) such as enrolment and scheduling of learners & trainings and troubleshoot any implementation issues.
Publish training reports as per the agreed standard/template.
Collect the feedback on the effectiveness of the training programs/modules/content through training surveys ongoing observations or while taking the course(s) and shares it with the relevant stakeholders.
Communicate with the relevant stakeholders on the progress and needs of ongoing trainings.

Bachelors degree or significant college course work in communication education or related field
C1 or equivalent fluency in English language
Learning/training experience and/or certification
Skilled in and can demonstrate experience with planning creating implementing delivering and assessing various types of training
Communication skills for the purpose of knowledge transfer and skill development including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers
Excellent collaboration coordination and organisation skills
Experience with one-to-many and one-to-one communication skills in both classroom and tutorial settings
Knowledge of adult learning and training practices
Experience working with remote teams
Competent user level of Microsoft Office tools (Word Excel and PowerPoint)

Bachelors Degree in relevant field
Demonstrated working knowledge of eLearning development tools such as Captivate Articulate Studio/Storyline Camtasia Adobe Photoshop/Illustrator or Flash
Ability to use multiple learning methods and link appropriate methods with subject matter
Experience working with a globally-distributed management organization

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.