Operations Team Leader
Operations Team Leader
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Get To Know Us:
SS&C Technologies is the worlds largest independent hedge fund and private equity administrator as well as the largest mutual fund transfer agency. SS&Cs unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance & Salary Continuance
Work/Life Balance: FlexibleTimeOff
Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
Training: Hands-On Team-Customised including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
The Team Leader will be responsible for leading managing coaching and developing the team in alignment with the goals and standards of the broader Operations division.
Lead the team to deliver all aspects of the operational plan including customer satisfaction business optimisation financial and risk management process consistency and employee engagement
Ensure successful execution of integration objectives transformation initiatives and delivery of agreed benefits
Build team capability to consistently deliver a high-quality client experience
Collaborate with the functional leadership team on leadership development capability planning recruitment onboarding service initiatives and change readiness across the portfolio
Support the centralisation of Wealth Operations capabilities into a single centre of excellence across all product lines; champion the standardisation and streamlining of processes for a consistent service experience
Drive operational optimisation by identifying and implementing improvements that enhance the customer experience increase productivity and reduce costsleveraging process simplification system rationalisation and enterprise servicing capabilities
Proactively manage risk and assurance obligations within the agreed risk appetite ensuring timely resolution of any non-compliance issues
Champion continuous improvement initiatives that optimise team performance and drive integrated outcomes across teams
Work cross-functionally to support enterprise objectives and enhance overall effectiveness
Represent the team at functional and stakeholder forums ensuring alignment and advocacy for team priorities
Role model and foster the desired Enterprise culture within the team and broader function
Contribute to delivering shareholder value through effective team and operational management
What You Will Bring:
35 years leadership experience in Wealth Management or Financial Services (preferred)
Proven track record in leading teams driving process improvements and delivering transformation outcomes
Strong understanding of risk compliance and regulatory frameworks
Skilled in stakeholder engagement communication and cross-functional collaboration
Analytical mindset with experience in data-driven decision-making and change management
Proficient with wealth systems workflow tools and reporting platforms
Results-driven adaptable and proactive with strong team development skills
Committed to high-quality client service continuous improvement and role-modelling a positive culture
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Employment Type
Full-Time
