Senior Specialist Product Designer

We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves

Enterprise Technology plays a critical part in shaping the future of mobility. If youre looking for the chance to leverage advanced technology to redefine the transportation landscape enhance the customer experience and improve peoples lives this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

Youll be working closely as the IT project counterpart to our HR Analyst on a significant initiative. Your main goal will be to ensure the technical success and smooth launch of a new workforce management system for all our hourly employees across the US and Canada. This is a multi-year program focused on replacing our existing legacy timekeeping systems (TWOS and Workforce One) with a single modern WorkForce Software solution. WorkForce Software is a leader in SaaS for WFM so this is a chance to work with a top-tier platform! Youll be partnering tightly with IT project managers the HR team (including their project manager and the HR Analyst) Operations subject matter experts (SMEs) and external solution consultants. Collaboration is key here as youll need to bridge the gap between technical capabilities and business needs while ensuring the design is holistic sustainable and aligned with Ford IT strategic goals.

As an Senior Specialist Product Designer on this project youll focus on a specific technical or functional areas of the WorkForce Software application. Youll be responsible for understanding the systems configuration how it supports our business requirements and company policies (especially those complex ones driven by union agreements) and ensuring the technology performs as needed.

What youll do...

• Dive deep into a specific technical or functional module of the WorkForce Management system becoming a functional/technical expert. This could be focused on the time calculation engine scheduling logic absence accruals or integration points with other systems.
• Be hands-on in all phases of the system implementation lifecycle from understanding the technical design possibilities and configuration options through rigorous testing supporting the technical aspects of deployment and providing post-go-live technical support.
• Work hand-in-hand with HR and business stakeholders (in HR Operations Finance etc.) to understand their needs. Youll translate those business requirements into functional and technical specifications that the system configuration and technical team can work with. This includes understanding the unique requirements coming from our Canadian locations.
• Ensure the system configuration and technical setup are compliant with US federal/state laws and critically our Collective Bargaining Agreements (CBAs). Youll work with the HR team to validate that the system correctly applies complex union rules for time attendance and pay.
• Participate in technical and functional design workshops. Youll analyze how the new systems capabilities align with and support the desired future state business processes identifying gaps and potential technical solutions.
• Define and document the functional system flows configuration details and technical requirements for your assigned area. Youll help ensure clear documentation exists for how the system is built and configured.
• Play a key role in system validation. Youll review system configuration validate technical setups and heavily support testing efforts. This means designing and executing functional and potentially technical test cases and providing technical assistance during User Acceptance Testing (UAT) with the business users.
• Maintain essential project documentation related to the systems configuration technical design decisions testing results and track progress using application metrics or technical reports/dashboards for your specific module.
• Support the communication and training teams by providing system-specific knowledge. You might help develop technical FAQs system user guides or provide technical insights to trainers.
• Assist with technical deployment tasks and provide functional/technical support to local teams as they transition to the new system. Youll help troubleshoot system issues and explain system behavior before and after go-live.
• Help users adapt to the new technology by providing reliable system support and helping to troubleshoot issues contributing to the development of system advocates within the business.

Youll have...

• 5 years of experience in IT Analysis Business Analysis System Implementation or a related technical role preferably within HR systems WFM or Payroll domains.
• A Bachelors Degree (or equivalent experience).
• Experience within a manufacturing plant environment this helps understand the operational reality the system needs to support.
• Demonstrated experience participating in system implementation projects and strong analytical skills.
• Working knowledge of existing timekeeping applications like TWOS and/or WF1 understanding the current state is helpful for the transition.
• Previous experience working in environments with union contracts; knowledge of UAW Collective Bargaining Agreements (CBAs) is particularly valuable as these drive significant system requirements.

Even better you may have...

• Working knowledge of Workforce Management (WFM) systems (especially WorkForce Software) HRIS/HCM systems or Payroll systems. Experience with system configuration in these areas is a big plus!
• The ability to analyze system data to understand performance diagnose issues and inform configuration decisions.
• Youre a self-starter with strong time management skills and a keen eye for detail essential when dealing with system configuration and testing!
• Proficiency with Microsoft Office applications.
• Strong analytical problem-solving and organization skills.
• Strong interpersonal negotiation and persuasion skills crucial for collaborating across IT HR and Operations.
• The presence to successfully influence and interface with peers across departments consultants and our UAW working partners.
• Confident communication skills (both written and verbal) youll need to explain technical concepts clearly to non-technical folks.
• Good conflict management skills.
• Youre a team player with a strong drive for results.

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

• Immediate medical dental vision and prescription drug coverage
• Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays including the week between Christmas and New Years Day
• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits click here: New Hire Benefits

This position is a range of salary grades SG 5 - SG8

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location.

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