Are you ready to live and work in one of Europes most beautiful cities Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether youre solving problems or answering questions youll make a real difference every day all while enjoying the culture food and ocean views Portugal has to offer. Let your career grow where the sun always shines!
Join a Top Fintech Company!
Our client is a leading financial technology company that provides online payment solutions to individuals and businesses. Be part of the future of digital payments!
What Youll Do
- Support Customers
Help customers via phone chat and email with fast and friendly service. - Keep Records
Log all conversations solutions and follow-ups in our CRM system. - Troubleshoot Issues
Use your knowledge of digital wallet products to solve problems and answer questions quickly and clearly.
What Were Looking For
- Customer Service Experience - Youve worked for at least 1 year in retail hospitality or customer service (preferred).
- Industry Experience - Experience in fintech online companies or payment platforms is a big plus.
- Detail-Oriented - Youre organized focused and always catch the small things that matter.
- Tech-Savvy - Comfortable using the internet and PC-based software applications.
What We Offer
- A fast-paced and innovative work environment.
- Full training to help you succeed.
- Relocation support (if applicable).
- A multicultural work environment with career growth opportunities
- Private health insurance after six months
- Internal employee incentives
Location
Lisbon - Remote Portugal