Business Operations & Administrative Support Specialist (MHD)
Business Operations & Administrative Support Specialist (MHD)
Posted on :
28-05-2025
Employer Active
1 Vacancy
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Monthly Salary
54000 - 54000
Vacancy
1 Vacancy
Posted on :
28-05-2025
Job Description
This is a remote position.
Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.
Responsibilities:
- Manage all client communications with 24-hour response times and proactive follow-ups to eliminate missed opportunities
- Coordinate between office field teams and subcontractors to ensure clear communication channels and updated job requirements
- Handle comprehensive administrative tasks including data entry invoice processing and maintaining organized job documentation
- Oversee compliance management including build pass WHS documentation and ensuring all job documents are properly maintained
- Utilize and optimize software systems including Build Exact for maximum efficiency and quality control processes
- Chase up employee tasks deliverables and site reporting to improve team accountability and performance
- Assist with quoting and tendering processes including supplier price checking and quote comparisons
- Forward all financial documents to Xero and manage systematic invoice processing to prevent cash flow delays
- Implement weekly checklists for site managers covering job variations accidents client satisfaction and progress updates
- Create and maintain standard operating procedures and checklists for recurring business processes
- Provide accountability support to business owners by tracking their daily tasks and deliverables
- Manage email and calendar systems filtering communications and flagging only items requiring owner attention
Scopes:
- Full-time position working Australian business hours (8:30 AM onwards preferred due to high call volume)
- Initial 10-12 week implementation period with ongoing bi-weekly check-ins and support
- Access to client communication systems project management software and financial systems (with appropriate security protocols)
- Gradual expansion of responsibilities as trust and competency are established
- Potential for role growth into specialized areas like estimation support as business scales
- Integration with TradieVA s talent network for best practice sharing and continuous improvement
- Participation in community calls with other construction industry clients for knowledge sharing
Requirements
- Strong experience with construction or trades industry administrative processes
- Proficiency with accounting software (Xero experience preferred) and construction management tools
- Excellent written and verbal communication skills with ability to interact professionally with clients and team members
- Experience with compliance documentation and understanding of WHS requirements in construction
- Strong organizational skills with ability to manage multiple projects and deadlines simultaneously
- Proactive mindset with ability to identify process improvement opportunities
- Experience with data entry invoice processing and financial administration
- Comfortable using screen recording software and creating process documentation
- Ability to work independently while maintaining regular communication with business owners
- Understanding of Australian construction industry practices and terminology
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR23651JOB
Strong experience with construction or trades industry administrative processes Proficiency with accounting software (Xero experience preferred) and construction management tools Excellent written and verbal communication skills with ability to interact professionally with clients and team members Experience with compliance documentation and understanding of WHS requirements in construction Strong organizational skills with ability to manage multiple projects and deadlines simultaneously Proactive mindset with ability to identify process improvement opportunities Experience with data entry, invoice processing, and financial administration Comfortable using screen recording software and creating process documentation Ability to work independently while maintaining regular communication with business owners Understanding of Australian construction industry practices and terminology Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_23651_JOB
Employment Type
Full Time
Company Industry
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