Medical Virtual Assistant - Virtual Assistant
Medical Virtual Assistant - Virtual Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote position.
Virtual Rockstar is hiring a dedicated and detail-oriented Medical Virtual Assistant to support our client a thriving pediatric therapy clinic based in Washington DC. This clinic is deeply committed to helping children and families reach their fullest potential and theyre looking for a virtual assistant who shares their passion and values.
If youre proactive organized and have a strong understanding of medical billing and insurance processes this is a great opportunity to join a collaborative fast-paced team making a real impact.
About the Clinics Culture
Mission-Driven: Focused on helping children and families thrive.
Solution-Oriented: Encourages independent problem-solving and continuous improvement.
Team-Centered: Every member is essential to the success of the clinic.
Growth-Focused: Mistakes are viewed as opportunities to learn and get better.
Efficiency-Minded: The team is always seeking ways to work smarter.
Responsibilities
Conduct accurate eligibility and benefits verification for therapy services.
Contact insurance providers to verify coverage details limits and network status.
Request and track authorizations and referrals ensuring timely submissions.
Obtain medical records and documentation as needed for claims and approvals.
Maintain up-to-date patient demographics and insurance information in relevant systems.
Serve as a liaison between the clinic insurance companies and patients regarding financial responsibilities.
Assist with end-of-month corrections ensuring billing accuracy.
Support front and back-end operations with insurance-related administrative tasks.
Understand and explain co-pays deductibles out-of-pocket max and co-insurance.
Handle confidential information in compliance with HIPAA regulations.
Manage multiple tasks simultaneously especially during insurance calls and follow-ups.
Collaborate with the clinic team to improve workflow and communication.
Software and Tools Used
Practice Pro
Microsoft Office 365
Zoom (Phone Chat Video)
ClaimMD
IntakeQ
Availity
Requirements
Proven experience in medical billing insurance verification and authorization workflows.
Strong written and verbal communication skills.
High level of accuracy and attention to detail.
Ability to work independently and handle multiple tasks efficiently.
Strong understanding of insurance payer policies benefits structure and authorization processes.
Proactive and solution-oriented mindset.
Experience working remotely in a healthcare or therapy clinic setting is preferred.
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Previous experience in a medical administrative role (medical assistant, medical receptionist, or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.
Employment Type
Full Time
