Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Signal Tru Brand is seeking a professional and motivated Customer Service Representative to join our growing team. In this role you will be the primary point of contact for our clients ensuring their inquiries are handled with care and efficiency. The ideal candidate will have excellent communication skills a problem-solving mindset and a genuine desire to assist customers.
Responsibilities
Respond promptly to customer inquiries via phone email and in-person
Resolve customer issues efficiently and professionally
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to ensure client satisfaction
Provide product and service information to existing and prospective customers
Follow up with clients to ensure issues are resolved and satisfaction is met
Maintain a positive empathetic and professional attitude toward customers at all times
Qualifications :
Qualifications
High school diploma or equivalent; associate degree preferred
Minimum of 1 year of experience in a customer service or client-facing role
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office Suite and general computer skills
Ability to remain calm under pressure and manage multiple tasks
Reliable detail-oriented and team-focused
Additional Information :
Benefits
Competitive salary based on experience ($36000 $46000 per year)
Opportunities for professional development and growth within the company
Supportive and collaborative work environment
Paid time off and holidays
Health and wellness benefits
On-site training and continuous learning opportunities
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
