drjobs Technical Billing Consultant

Technical Billing Consultant

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1 Vacancy
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Job Location drjobs

Richardson, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

RESPEC seeks a skilled Technical Billing Consultant to join our Billing team. In this role you will participate in and lead the implementation and configuration of Software-as-a-Service (SaaS) billing systems for our billing partners ensuring that all configurations align with client requirements and technical environments. You will also play a key role in optimizing the order-to-cash process by ensuring seamless integration between billing sales and operations. This position requires a blend of technical expertise strong communication skills and a deep understanding of billing systems and processes to deliver tailored solutions that enhance client satisfaction and operational efficiency. 

Key Responsibilities 

  • Lead end-to-end implementation of SaaS billing systems for RESPEC billing partners

  • Configure subscription plans products pricing models rating rules discounts bill cycles taxation and more to meet client needs

  • Set up and configure integrations with payment gateways (e.g. Stripe) tax engines (e.g. Avalara) Customer Relationship Management (CRM) systems (e.g. Salesforce) and Enterprise Resource Planning (ERP) systems (e.g. NetSuite)

  • Conduct discovery sessions to understand client business models billing requirements and technical environments

  • Provide training to client teams on platform usage best practices and troubleshooting

  • Document system design and client system configurations thoroughly

  • Collaborate with and support other billing team members to resolve client billing challenges

  • Perform testing and validation to ensure the billing system is accurately configured according to documented requirements

  • Participate in meetings to align on order-to-cash processes and identify areas for improvement

  • Provide input on system enhancements that can streamline the order-to-cash cycle


Qualifications :

  • Excellent written and oral communication skills to interact with clients and internal teams

  • Strong organization and planning abilities to manage complex projects

  • Ability to adapt to new technologies and learn quickly in a fast-paced environment

  • Ability to manage multiple client projects simultaneously with attention to detail

  • Proficiency with SaaS billing systems to configure and optimize billing processes

  • Experience with API development particularly REST for system integrations

  • Proficiency in SQL for data management and analysis

  • Experience with JavaScript for scripting and automation tasks

  • Familiarity with Data Lake technology such as Snowflake for handling large datasets

  • Excellent analytical and problem-solving skills to address complex billing issues

  • Ability to work with large datasets and perform data analysis to derive actionable insights

  • Knowledge of revenue recognition  

  • Basic understanding of the order-to-cash process to align billing with broader business operations

  • 5 years of relevant experience in billing or related technical roles

  • Bachelors degree preferred in a relevant field such as computer science finance or business

  • Certification or equivalent experience with a commercially available SaaS billing system

Preferred Skills 

  • Knowledge of Java or other object-oriented programming languages for advanced development tasks

  • BillingPlatform certification

  • Experience with automation tools for billing processes to enhance efficiency


Additional Information :

Compensation: Salary depends on experience and expertise. RESPEC is a 100 percent employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.

Featured benefits include:

  • Flexible Work Schedules
  • Paid Parental Leave
  • 401(k) & ESOP (with company match up to 4%)
  • Professional Development and Training
  • Tuition Reimbursement
  • Employee Assistance Program
  • Medical/Dental/Vision Insurance Plans

Equal Opportunity Employer including veterans and individuals with disabilities. All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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