Systems Admin
Systems Admin
Posted on :
28-05-2025
Employer Active
1 Vacancy
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Job Description
- Serve as primary contact for CRM between all Users and Group CRM Team.
- Provide day-to-day support and problem-solving for Users
- Prepare dashboards and generate data insights to fuel business growth.
- Produce training materials/ sessions and onboard new users
- Manage utilisation and adoption identify gaps to drive users to reach Sales KPIs.
- Develop data governance policy to ensure data integrity and perform regular check to monitor cleanliness.
- Share practical knowledge and best practices among all offices to encourage self-learning by users.
- Work with Group CRM Team and the business in shaping new developments of CRM.
Qualifications :
- 5 8 years of relevant experience exposure in in-house environment is preferred
- Certificates on MS Dynamics 365 CRM (Sales Customer Insights Journey and Customer Service) are essential
- Proficiency in Power BI PowerApp and Power Automate is desirable
Additional Information :
- Flexible in working hours to support users from varied time zones.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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