Team Manager/Team Leader
Team Manager/Team Leader
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations - Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line - Identify the training needs that will equip the staff with fundamental skills and knowledge - Have a thorough understanding of the various system tools and operational procedures utilized within the program - Collaborate with stakeholders on a regular basis for changes on promotions and updates - Conduct all defined and required process compliance and adherence to all team members partners and third-party providers
Qualifications :
Our most successful candidates will have: - Finished a Bachelors Degree of any course - One to two years of experience in similar role. - Have strong analytical skills; able to interpret data identify trends and make suggestions for improvements - Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues - Be able to efficiently manage time and keep track of multiple schedules meetings and initiatives - Have strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner - Have excellent working knowledge of MS Office applications
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
