DescriptionBrief Job Description:
Service Operations Associate I:
Working within a newly formed Facilities group the role holder will develop the position providing support across a range of Production Buildings and Offices Facilities systems and services with a strong emphasis on maintenance. Helping implement Environmental Health and Safety compliance actions. Keeping regulatory Governance & Facilities function records current. Support Project Management Utilities & Energy Management processes.
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role decision making responsibilities etc.)
- Ensure regular maintenance of Facilities Services including Power HVAC Water services Compressed Air etc. via maintenance technicians and service contractors.
- Score and review service providers/ contractors performance and enhance relationships.
- Assist in the development of training for maintenance technicians in line with the facilities group
- Partner with the Health and Safety Department in implementing actions arising from compliance audits and assessments.
- Ensure compliance with Health & Safety policies and procedures.
- Support Energy Efficiency and Sustainability Programs.
- Support Fire and Property Risk Management
- Keeping up to date relevant Regulatory compliance and Standard Operating Procedures.
- Compile Asset Registers
- Compile and source site service and project drawings.
- Implement and monitor a Facilities helpline.
- Organise compliance records.
- Track and manage spend in line with budget submissions.
- Help maintain and improve Office space standards.
- Compile and distribute project meeting minutes.
- Help with project management technical processes.
- Maintain Utilities records.
- Arrange Utilities Quality meetings Supply contract performance reviews.
- Raise Purchase Requisitions for ongoing Facilities services projects and contracts.
- Any other duties considered necessary to meet the needs of the business.
- There may be the requirement to work on some Saturdays depending on what work is scheduled for completion.
Qualifications:
Required/ Minimum Qualifications:
- HNC/D orFETAC level 6 Advanced Certificate (Ireland) orEquivalent
- Experience of the Co-ordination of soft services such as cleaning catering office moves and events.
- Customer focused coordination of facilities services like maintenance contracts building and response services.
- Working on compliance of regulations procedures and policies.
- Experience of software maintenance planning programs or project Management
Additional / Preferred Qualifications:
- IT skills: Microsoft Office.
- Travel within the EMEA Region he/she might be requested to travel to meet other internal customers or to negotiate contracts with suppliers.
Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)
Time Travel Needed: