Technical Support Engineer in Hungary
Technical Support Engineer in Hungary
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Job Description
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading high-tech multinational based in Shenzhen China. Operates in four core fields of IT automotive new energy and rail transit and employs over 300000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
BYD Europe BV located in Schiedam Netherlands is the marketing and sales HQ of BYD Co. Ltd based in Shenzhen China. BYD Europe BV offers a full line of BYD electric vehicles including all-electric cars all-electric buses and all-electric forklift trucks.
As Technical Support Engineer you will:
- Responsible for the regional technical support in Hungary respond and provide technical solutions quickly through service portal remote diagnostics and onsite support.
- Regional regular visit organize meeting workshop and other activities with regional partners and headquarter to continuously improve regional technical capability.
- Organize and carry out onsite technical training for new product launch level training program and on-the-job training program in accordance with relevant stakeholders.
- Collect and report information for typical fault tendency latest and critical fault and promote instant solution of quality problems.
- Development and release the technical notice typical technical repair cases.
- Regional special event management timely onsite support with quick solutions technical research and analysis according to stakeholders instructions.
- Instant respond for special event management.
- Other works assigned from line manager.
Skills Qualifications and Experience Required:
- Minimum Bac 2 in technical degree
- 5 years of experience in a similar technical role.
- Advanced proficiency in English; proficiency in Hungarian is essential.
- Chinese will be an addes advantage.
- Excellent communication collaboration and problem-solving skills.
- Ability to analyze large datasets and pay attention to detail.
We Offer:
- Competitive remuneration based on performance and experience.
- Opportunities for department and company-wide team building events.
- A chance to contribute to the transition towards zero-emission transportation and the decarbonization of the economy.
Location: Hungary- Budapest
Type of Employment: Full-time
Employment Type
Full Time
