Recruitment and Allocations Team Leader â Aged & Community Care
Recruitment and Allocations Team Leader â Aged & Community Care
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Job Description
Join us in delivering responsive high-quality staffing solutions that support aged and community care providers by:
Operational Delivery:
Managing the day-to-day coordination of agency staff placements across aged care and community care clients in Sydney ensuring high shift fulfilment rates and consistent service delivery.Client Relationship Management:
Acting as the primary point of contact for client facilities maintaining strong professional relationships and responding promptly to staffing needs service reviews and escalations.Team Leadership:
Leading a responsive high-performing team with a focus on customer service and efficiency.Performance Metrics (quarterly bonuses paid when you achieve these!):
Timely and accurate staff placements to meet client demand.
Positive client feedback on service quality and responsiveness.
High levels of staff reliability retention and engagement.
Effective and timely management of incidents and complaints.
Adherence to internal processes compliance requirements and documentation standards.
Identifying opportunities for service expansion and growth through strong client relationships.
The role is pivotal in ensuring our nursing agency is a trusted and reliable partner for aged and community care providers across Sydney.
This is a full-time role based in Sydney with a flexible hybrid work model work from home up to 2 days per week.
Lets talk about you!
Our ideal candidate will be someone who brings the following qualifications experience and personal attributes to the role:
Bring to HCA some fabulous experience in people leadership within customer service call centres or staffing/workforce solutions.
Credibility and knowledge in the healthcare sector specifically in aged care through recruitment sales or related experience is essential.
To visit our amazing customers you will need to be willing to visit client sites and have a current drivers licence. Bring your passion to Healthcare Australia and be rewarded with:
- Work Life Leave get 5 additional days off after 1 year once annual leave is used
- Birthday leave this is your paid special day off to celebrate relax and make the most of your birthday!
- Fancy a discount on BUPA Private health Insurance 7%!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
