Salesforce Administrator
Salesforce Administrator
Posted on :
27-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 85000 - 91000
Vacancy
1 Vacancy
Posted on :
27-05-2025
Job Description
CHN HOUSING PARTNERS
Salesforce Administrator
We are a growing non-profit organization based in Cleveland Ohio that offers its employees a comprehensive benefits package opportunities to grow within the organization and the ability to improve the communities we serve.
CHN Housing Partners:CHN is a highly seasoned nonprofit affordable housing developer housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7000 affordable homes and each year serve over 60000 families through a wide array of housing services.
We work in Ohio and neighboring states including Michigan to preserve and expand affordable housing and build equitable communities. By investing in affordable housing we are investing in families communities and the economy. We are investing in the power of the permanent address.
Please click here to learn more about our Core Values and how they drive our mission and define who we are.
CHN offers the following benefits to its employees:Medical (including dental and vision options) Vacation Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Holidays; Life Insurance; 401K Plan and Tuition Reimbursement.
Position Summary: The Salesforce Administrator is responsible for managing the Salesforce platforms development user management data management reporting and security with a focus on enhancing a system that will collect and report information that demonstrates the tangible and intangible impacts of the various programs offered by CHN Housing Partners.
A comprehensive list of essential duties and responsibilities can be found below.
The rate of pay for this position is $85000 $91000 per year commensurate with experience (FLSA Exempt).
Essential Duties & Responsibilities:
- Maintain and customize CHNs Salesforce platform. Work to develop and operationalize a service integration strategy and systems across all of CHNs business lines.
- Work with key strategic partners assist in developing the architecture and operationalize a service integration platform for clusters in our Detroit service area
- Manage the user experience design permissions license and training. This includes setting up and configuring users groups profiles roles security and data sharing.
- Manage data integrity and system security.
- Create approval process and complex workflows plus configure multiple record types and page layouts for various teams and programs
- Design and create complex reports and dashboards for various teams and programs. Project Manage the integration of new business lines into CHNs Salesforce Platform
- Innovate and update tracking data collection and data warehousing strategy to ensure that insights and analysis of our work are used effectively to help shape our organizational strategy in all CHNs lines of business
- Responsible for all information management systems must understand how data flows between each of these systems and connects to the Salesforce platform. This includes for example the interface of CHN websites with Salesforce.
- Supervise hire train and develop the analyst team
- Build and maintain relationships with external advisors and vendors
- Keep informed about the latest developments in the IT industry and stay updated on the Salesforce platforms new tools capabilities applications and updates that could optimize improve and/or automate our existing systems
- Other duties as assigned
Education and/or Work Experience Requirements:
Required:
Education:
- BS/BA in related field
- Salesforce Certified Administrator and related credentials
Experience:
- Three to five years of experience in Salesforce administration business analysis and/or database management
- Three to five years of corporate project management experience
Skills:
- Advanced project management and organizational skills
- Advanced ability to lead build consensus and drive closure on corporate initiatives Advanced analytical evaluation and problem-solving skills
- Advanced interpersonal communication skills and customer service orientation Advance written and verbal communication skills
Other:
- Travel may be required to attend meetings at local agencies and attend special events.
- At times it may be necessary to travel on overnight trips to conferences educational sessions or corporate meetings.
P referred:
- Masters degree
Working Conditions and/or Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA FMLA and other federal state and local standards including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards.
Working Conditions and/or Physical Requirements:
- Ability to perform essential job functions consistent with ADA FMLA and other standards.
- Regular and punctual attendance consistent with ADA FMLA and other standards.
Why Should You Apply
- You want to be part of an organization where the work you do will have a positive and lasting difference in the community.
- Great benefits.
- Opportunities for on-the-job training and/or professional development.
M/F/V/D/EOE
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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