Collections Specialist
Collections Specialist
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Job Description
Our client is actively seeking an experienced Corporate Collections Specialist to work onsite at their headquarters in Raleigh NC.
The Collections Specialist is responsible for domestic and international A/R collections cash/credit applications preparing aging analyses credit evaluations mitigating depot and customer disputes and interacts with executives managers depot staff and customers.
Responsibilities include but are not limited to:
Reduce the delinquency of an assigned group of customers.
Initiate outbound collection calls and emails in a professional manner while maintaining and improving business relationships.
Manage account adjustments including small balance write-offs account reconciliation and processing credit memos.
Identify and resolve billing disputes in a timely manner.
Collaborate with sales and senior management as needed to accelerate the collection process.
Assist in evaluating customer credit information to ensure appropriate credit line settings.
Maintain accurate and up-to-date customer records.
Establish and maintain effective and cooperative working relationships.
Perform other tasks and duties as assigned to support the department.
QUALIFICATIONS & SKILLS REQUIRED:
Bachelors degree preferred.
3 Years as a Credit Specialist in a corporate environment.
Strong organizational skills combined with the ability to effectively communicate in a clear concise and effective manner in a fast-paced environment.
Proficiency in the use of Microsoft Office and accounting software applications. Microsoft SL preferred.
Attention to details coupled with strong quantitative abilities.
Consistently meet various deadlines couples with professional demeanor.
Self-starter with a high-energy level; able to work independently and/or with the team.
Required Experience:
Unclear Seniority
Employment Type
Contract
