Deputy Patient Administration Lead
Deputy Patient Administration Lead
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£ 28000 - 32000
1 Vacancy
Job Description
Who Are We
At Newmedica we believe better sight changes lives.
Were one of Englands top providers of NHS and Private ophthalmology services delivering outpatient care diagnostic testing and advanced eye surgery to thousands of patients every year. With a growing network of specialist clinics across the UK were on a mission to make world-class eye care more accessible for everyone and were expanding rapidly.
Were proud to be officially certified as a Great Place to Work based on independent feedback from our colleagues. This recognition reflects our commitment to creating an inclusive collaborative and empowering workplace where people can thrive.
Your Next Role: Deputy Patient Administration Lead
As Deputy Patient Administration Lead youll be the driving force behind the smooth and efficient running of our patient services. Supporting the Patient Administration Manager youll help manage the admin team ensure clinics and theatres (both NHS and private) are fully utilised and deliver an exceptional patient experience across all touchpoints.
This is a dynamic hands-on role where youll have the opportunity to lead coach and inspire a team while also playing a key part in shaping our continued growth and service excellence.
What Youll Do
- Support day-to-day operations of the administration team across multiple clinic locations.
- Work closely with the Patient Administration Manager to maximise clinic and theatre utilisation.
- Maintain the highest standards of customer service for patients and stakeholders.
- Drive process improvements and support service development initiatives.
- Foster a culture of trust teamwork and open communication across the business.
- Act as a point of contact and support for both staff and patients.
What Were Looking For
Were after someone whos not only organised and efficient but also passionate about people and service. Ideally youll bring:
Experience in administrative roles (supervisory level preferred)
A background in healthcare (desirable not essential)
Confident use of Office 365 and tech systems (training provided)
Great communication skills both written and verbal
A team player mentality with a proactive solution-focused approach
Ability to manage competing priorities with calm and clarity
An understanding of CQC standards (advantageous)
What Youll Get in Return
We know that great people make a great company so we offer a comprehensive and supportive package including:
Competitive Salary:DOE
25 days holiday bank holidays (increasing with service)
Company pension scheme
Enhanced family leave and sick pay
Employee Assistance Programme 24/7 confidential support
Perks & Discounts from eyewear to retail savings
Ongoing training and development opportunities
Be Part of Something Bigger
This is more than just a job its a chance to grow your career in a forward-thinking patient-first organisation that values your voice and invests in your future. If youre ready to make a real difference and help transform eye care across the UK wed love to hear from you.
Apply now and take the next step in your career with Newmedica.
This role closes on 11 June 2025 with interviews scheduled for the week commencing 16 June. However we reserve the right to close the vacancy earlier if we receive a high volume of applications. If you are unavailable to interview during that week we still encourage you to apply well do our best to arrange a suitable alternative date.
If you would like an informal chat about the opportunity or to request a job description please contact
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
At Newmedica we actively promote diversity and equal opportunities and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people irrespective of gender age disability sexual orientation race language religion ethnic or social origin
Required Experience:
Manager
Employment Type
Full-Time
