Account Managment Lead
Account Managment Lead
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Job Description
Location: fully remote within the EU time zone
Languages: Fluent English and Russian - both are assential
About the Client
Our client is an EU-based crypto on-ramp provider with a strong presence in the crypto payment space and the expertise to serve high-risk merchants. They foster a dynamic informal culture and focus on sustainable results-driven growth and known as a high professional team Fintech enthusiasts.
Role Overview
We are looking for a mature and independent professional to take ownership of the Account Management department. This role focuses on building long-term client relationships structuring internal processes and representing the company at relevant industry events. It offers the opportunity to lead a growing team and contribute to the companys growth and results-driven direction.
Tasks
Key Responsibilities
- Structure and organize the departments tools and workflows
- Manage a team from 2 to 4 members
- Building long-term relationships with B2B clients
- Develop a system for client communication and train team members accordingly
- Collaborate closely with the CEO and other leadership
- Create and implement a KPI system for account managers
Requirements
Requirements
- At least 3 years of experience working as a Lead or Head of Account Management or similar senior roles in Fintech/Gambling or Crypto industries.
- Strategic vision for building relationships with B2B clients.
- Experience with various CRMs and tools is preferred to help implement best practices.
- Good understanding of the Fintech High-Risk market specifics.
- Strong organizational skills and ability to systematize processes.
- Team management experience with clear goal-setting abilities.
- Excellent communication skills in English and Russian.
Key Soft Skills
- Proactive and flexible approach
- Strong interpersonal and relationship-building skills
- Systematic thinker with a practical mindset.
- Ability to work in the dynamic environment and represent the brand.
Benefits
What We Offer
- Fully remote working set up you can work from everywhere within EU time zone
- Competitive salary package KPI bonus system paid day offs and sick leaves
- Professional and dynamic work environment
Take the lead in building a structured scalable account management function for a growing international fintech company.
Employment Type
Full Time
