Experienced Automotive Service Advisor
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
Career minded individuals needed for a first class Service Advisor position at Roberson Motors. If you are looking for an opportunity to have a career with excellent pay and benefits and you feel you have what it takes to be on the best elite service team in the business then apply to us through this ad! Roberson Motors is a full-service Chrysler-Dodge-Jeep-Ram dealership servicing all makes and models. We are a high volume shop located in the heart of theWillamette Valley.
**Wage to be discussed in interview - will vary depending upon experience**
Essential Job Duties:
- Greets customers in a timely and professional manner and begins gathering vehicle information.
- Perform vehicle walk around with customer and note any damage to vehicle before taking it into the service department
- Advises customers about necessary service for routine maintenance
- Prepares repair orders that show breakdown of recommended services including time cost and labor estimates for service work
- Provides complete and accurate written cost estimate for parts and labor
- Works with dispatch to establish promised time and follows repair progress throughout the day informing customers of any changes to promise time
- Explains work performed and repair order charges to the customer gains customer authorization prior to work performed
- Writes brief description of customer concern(s) on repair order that can be easily understood by the technician helping them to locate problems
- Handles customer complaints
Job Requirements:
- Previous experience preferred
- Working knowledge of vehicle mechanics necessary
- Must have great customer service skills and ability to multi-taskeffectively
- Must be highly motivated and target-driven
- Ability to build customer rapport and establish trust
- Ability to work with customers technicians and sales staff in a professional and courteous manner
- Must be 18 years or older with a valid drivers license and clean driving record
- Must be authorized to work in the US
Benefits:
- Health/Dental/Vision Insurance
- 401k
- PTO
- Employee Discount
- Employee Appreciation Events
- Company Events
- Bonus Opportunities
- Family Environment
- Great Break Room
- Career with growth opportunities
Full-time position
Benefits Included:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Schedule: Monday to Friday
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
About Us: Since 1961 our family has served the Salem community with quality cars and wonderful customer service. Our reputation in this area stretches far and w...
