Recreation Receptionist
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Job Description
Greet and assist members guests and the public in a friendly and professional manner.
Answer phone calls respond to emails and provide accurate information about programs memberships schedules and facility policies.
Process registrations for classes programs and special events using computer software.
Handle payments for memberships classes and merchandise; maintain accurate financial records and receipts.
Monitor access to the facility ensuring all guests have proper authorization or passes.
Maintain the cleanliness and organization of the front desk and reception area.
Assist with administrative tasks such as data entry filing and record-keeping.
Communicate effectively with recreation staff instructors and management.
Respond to customer concerns or complaints professionally and escalate as needed.
Promote upcoming events classes and services to members and visitors.
Qualifications :
Previous experience in a receptionist customer service or administrative role preferred.
Strong communication and interpersonal skills; Fluency in English
Proficiency in basic computer applications (MS Office scheduling software or recreation management systems).
Ability to multitask and remain calm in a fast-paced environment.
Knowledge of recreational programs and services is a plus.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
