Job Purpose:
To ensure smooth execution and coordination of HR operational activities focusing on employee lifecycle management benefits administration employee engagement support data management and vendor coordination. The role plays a key part in maintaining accuracy in HR records and providing timely services to employees in line with compliance and internal standards
Job Context:
The HR Operations acts as a bridge between employees vendors and internal HR systems to support various day-to-day HR functions. This includes managing employee benefits handling MIS data submissions maintaining accurate records in SAP and coordinating internal/external events and services. This role requires strong coordination attention to detail time management and the ability to work with cross-functional teams.
Job Challenges:
- Ensuring accuracy and timeliness in monthly data submissions and system updates.
- Coordinating with multiple vendors while maintaining costs and service quality.
- Balancing routine administrative tasks with support for employee engagement and training initiatives.
- Managing employee expectations and resolving queries effectively particularly regarding insurance claims and travel arrangements.
- Handling last-minute logistical needs for organizational events and visits.
Key Result Areas | Supporting Actions |
Employee Benefits & Insurance Administration | - Monthly endorsement of new joiners and exit cases through the insurance format provided by Seamex Airbenefits every month.
- Provide support for issuing e-cards and resolving insurance claim issues.
- Maintain dashboard for pending claims and insurance policy-related issues.
- Annual policy renewal
|
HRIS & MIS Reporting | - Prepare monthly MIS reports and share with relevant stakeholders
- Update monthly birthdays and delete exited employees from SAP.
- Maintain manpower movement data (joinings/separations) for internal and external audits.
- Update CHRO Dashboard data on monthly bases
- Process PR/PO in SAP related to HR operations
|
Employee Onboarding Support | - Arrange ID Cards and Visiting Cards for all new joiners.
- Initiate travel portal management for new management/consultant employees.
|
Documentation & Letters | - Draft and issue official letters like address proofs visa letters experience letters relieving letters etc.
|
Employee Engagement & Learning Support | - Assist in organizing employee engagement activities and celebrations.
- Support L&D activities and implementation as per HR calendar.
|
Vendor & Logistics Coordination | - Manage external vendors for HR services and ensure timely bill processing.
- Coordinate internal and external bookings for food and accommodation related to HR department activities.
- Create indents and manage inventory for office supplies.
|
General Administrative Support | - Handle HR-related calls and communications.
- Take on any tasks or responsibilities that fall within the scope of HR operations based on organizational needs.
|
Required Experience:
Junior IC