Sr. Consultant, ECRM Governance & Planning
Sr. Consultant, ECRM Governance & Planning
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
As an integral member of the ECRM Enablement team reporting to the Sr. Director ECRM Governance & Planning the Sr. Consultant ECRM Value Realization & Financial Management will provide support to the Sr. Director ECRM and the broader ECRM Enablement leadership team in the planning assessment and implementation of strategies and initiatives across the business. The Sr. Consultant is accountable for providing direct support to the Sr. Directors on matters related to the successful management and operations of the ECRM ecosystem financials and benefits.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-2 days per week on-site while other days will be remote.
How Youll Succeed
Financial Analysis & Operational Reporting Support the reporting on project financials performance in collaboration with PBB Finance and the Chief Administrative Office. Manage project portfolio reporting and planning including maintaining a dashboard for Digitals financial data reporting. Develop presentations for an executive audience and contribute in communicating key messages intended to support decision making.
Strategic Management Communicate status updates and insights on business objectives (i.e. progress on project investment spending project & business profitability funding requests). Find clarity in ambiguous situations to clearly articulate business direction and performance. Develop a strong understanding of the CIBC Digital business within Personal Banking including strategic direction and business roadmap project financials and how the group contributes to the overall success of CIBC.
Collaboration Liaise with functional groups across CIBC when developing business or financial analysis. Work closely with partners in Technology and Digital product groups to ensure strategic and financial alignment. Communicate with the banks Project Management Office and other stakeholders to accurately forecast manage and report on the health of Digitals project investments. Act as a single point of contact between inter-departmental groups where expertise and experience need to be shared.
Value Realization Work with ECRM Enablement leadership team to ascertain accretive benefits to the platform to then build value realization models and tracking mechanisms to evaluate program performance. You will equally work with Technology and Product partners to ascertain and measure key performance indicators at a feature/release level.
Who You Are
You can demonstrate 5 to 8 years of work experience in financial services. Its an asset if you have knowledge and understanding of accounting principles to analyze and interpret business performance.
You can demonstrate 5 to 8 years of work experience in financial modeling skills to help develop business case investment proposals and track business unit performance for enterprise reporting. Its an asset if you have prior experience working with financial reporting or business intelligence software. i.e. Tableau.
You can demonstrate 5 to 8 years of work experience in financial analysis and presentation skills. Youre an expert user of Microsoft Excel including look ups developing dashboards pivot tables import data sources translate them into buss performance automate dashboard and performance analytics for business reporting. And Microsoft PowerPoint to synthesize a variety of data sources into meaningful models and presentations for Digital leadership including Directors and Sr. Directors.
You give meaning to data.You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
You understand that success is in the details. You notice things that others dont. Your critical analytical thinking skills and sound judgement help to inform your decision making.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define whats possible.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay 27th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Cases Business Performance Analysis Business Performance Reporting Dashboard Reporting Financial Modeling Generally Accepted Accounting Principles (GAAP) Microsoft Excel Professional Presentation Tableau (Software)Required Experience:
Senior IC
Employment Type
Full-Time
