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SalesforceManagement Level
AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Job Summary -
As a Senior Associate youll work as part of a team of problem solvers helping to solve complex business
issues from strategy to execution. PwC Professional skills and responsibilities for this management level
include but are not limited to:
Use feedback and reflection to develop self-awareness personal strengths and address development areas.
Proven track record as an SME in chosen domain.
Mentor Junior resources within the team conduct KSS and lessons learnt.
Flexible to work in stretch opportunities/assignments.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Ticket Quality and deliverables review.
Status Reporting for the project.
Adherence to SLAs experience in incident management change management and problem management.
Review your work and that of others for quality accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this
choice.
Seek and embrace opportunities which give exposure to different situations environments and
perspectives.
Use straightforward communication in a structured way when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firms code of ethics and business conduct.
Demonstrate leadership capabilities by working with clients directly and leading the engagement.
Work in a team environment that includes client interactions workstream management and cross-team
collaboration.
Good Team player. Take up cross competency work and contribute to COE activities.
Escalation/Risk management.
Minimum Degree Required (BQ) *:
BE / B Tech / ME / M Tech / / / BBA
Degree Preferred:
Bachelors degree
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
BE / B Tech / ME / M Tech / / / BBA
Minimum Year(s) of Experience (BQ) *: US
6 to 10 years of experience in Salesforce
Certification(s) Preferred:
Required Skills *:
6 to 10 years of experience in Salesforce with following skills
Extensive experience working with Sales Cloud Commerce Cloud Service Cloud Marketing
Cloud.
Experience with Salesforce APIs Apex Triggers and Classes SOQL Tool and Toolkits.
Experience in working with Salesforce Workflow Rules and Approvals Visual Flow Process
Builder and Salesforce limitations.
Strong project experience in any one of the skill set like Salesforce Field Service
LightningDocusign/CLMCommunity CloudSalesforce - Commerce CloudSalesforce - Marketing
CloudSalesforce - PardotSalesforce - Tableau and Salesforce - Slack
Experience with REST/SOAP APIs (XML JSON).
User Interface: LWC Salesforce Visual Force HTML5 JavaScript CSS Lightening jQuery
AJAX.
Familiar with Salesforce Sites.
Familiar with ETL tools (i.e. Mulesofts Dataloader).
Experience with Agile development processes continuous integration deployments.
Working knowledge of Jira or similar project management/issue tracking tools.
Strong understanding of design principles technically scalable data modeling
development best practices.
Develop accurate estimates on level of effort for timely project execution.
Review and assure quality in all code entering the codebase.
Continually evaluate and refractor code base for increased extensibility.
Proficiency in developing unit testing with assertions for core functionality.
Comprehensive experience in debugging and troubleshooting in Salesforce.
Self-starter who has the ability to multi-task in a dynamic environment.
Take responsibility for end-to-end solution delivery for their respective tracks.
Customer-focused attitude.
Detailed-oriented individual with the ability to rapidly learn and take advantage of new concepts
business models and technologies.
Team player with strong communication skills.
Good communication skills.
Ability to problem solve high-level software and application issues.
Unit/Integration testing and support of UAT testing including development of test scenarios if
required
Data mapping and support of data cleanup
Go-live readiness preparation including cutover activities if required
Hypercare coverage after go-live
Preferred Skills *:
Apex coding (absorbing/processing data)
Integration of third-party applications (APIs: SOAP REST JSON)
Automation (using Batch)
Relational databases (SQL)
Experience working on a team using Scrum or other Agile project framework
Experience in web-designing HTML5 CSS3 Hibernate Git
Experience in integrating Salesforce with other applications via real-time batch synchronously
and asynchronously
Experience in creating and managing complex workflow rules data validation and triggers
Experience in Salesforce Out of the Box functionality
Experience in data management and data loading tools such as Data Loader
Strong understanding of release management and change management
Ability to develop technical requirements prototyping coding testing deployment and support
using Agile/Scrum methodologies.
AutoRabbit - Devops tool experience.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Active Listening Business Integrations Communication Emotional Regulation Empathy Inclusion Integration Analysis Integration Architecture Implementation Intellectual Curiosity Middleware Development Optimism Process Automations RESTful API Salesforce APIs Salesforce Customization Salesforce Data Architecture Salesforce Development Salesforce Integration Salesforce Sales Cloud Salesforce Workflow Teamwork Web Services Well BeingDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
Full-Time