Weatherization & Home Repair Assistant
Weatherization & Home Repair Assistant
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Job Description
Job Posting
Position Title: Weatherization & Home Repair Assistant
Pay Grade:
Classification: 1
Reports To: Weatherization & Home Repair Director
Supervises: n/a
Standard Work Day: 8.5 Hours Monday-Thursday 7:30a-4:30p
FLSA: Non-Exempt
Job Summary:
The Weatherization & Home Repair grants are State and federally funded programs that provide weatherization services and minor home repairs to eligible residents. The Weatherization & Home Repair Assistant will be working closely with the Program Director the Assistant serves as a primary point of contact for client inquiries related to program eligibility application procedures and service status.
Key Responsibilities:
- Responding to phone and email inquiries
- Assisting clients in completing applications
- Processing and organizing incoming applications
- Managing and updating the programs wait list
- Maintaining accurate and comprehensive client records
- Client follow-ups regarding application status
- Coordinate regularly with contractors regarding active projects
Required Qualifications:
- High-school diploma or equivalency
- Valid Drivers License and the ability to be insured under the agency policy
Preferred Qualifications:
- Associate Degree or undergraduate work in clerical studies is preferred
- Knowledge & experience using Microsoft Office applications
- Minimum 2 years customer service experience
- Knowledge of home repair and weatherization services
Additional Eligibility Qualifications:
- Must be able to successfully complete a criminal background check
- Must be able to successfully complete a drug screen
Competency:
- Good oral and written communication skills
- Advanced knowledge of Microsoft Office programs
Travel:
- Occasional night weekend or overnight travel out of county and in county travel required
- Occasional support during on-site project visits may be required
Work Environment:
- Normal work environment. Extended hours may be required during critical workloads
- Majority of time is spent in an office setting within the agency facility.
Physical demands:
- Requires standing bending reaching sitting in working with office equipment such as computer telephone etc.
Essential Functions:
- Responsible for assisting Director with applications for all projects (HWAP HAGP HPG EPP etc.) and keeping an updated waiting list for each project.
- Responsible for maintaining accurate and complete client records to assist Director with reporting requirements of the agency and funding sources.
- Responsible for fielding and answering department calls.
- Responsible for driving to customers homes or jobsites to complete paperwork and/or construction conferences.
- Ensures timely and accurate completion of all necessary paperwork and correct filing and submission of applications.
- Attends trainings and meetings as required.
- Works with PICCA staff to ensure wait list is up to date and accurate.
- Ensures all contractors certifications and agreements are compliant and up to date.
- Refers clients to other PICCA programs and services.
- Has ability to obtain certifications to complete on-site energy audits for EPP and other energy programs.
- Certifications from agency trainings
- Other duties as assigned.
This job description outlines the general responsibilities and qualifications for the position of Weatherization and Home Repair Assistant at PICCA. It is not an exhaustive list of all duties but is intended to give a clear overview of expectations and responsibilities.
Interested candidates are encouraged to submit their resume and cover letter by
May 30 2025 to:
Or apply online at:
PICCA is an equal opportunity employer /provider committed to creating a diverse and healthy work place.
Employment Type
Full-Time
