Claims Director

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Receive reports of incidents from brokers and assureds with availability 24 hours a day 7 days a week.
2. Determine all potentially applicable policies and analysis of coverage issues under multiple lines of coverage including but not limited to hull P&I MEL MGL wharfingers terminal operators stevedores boat brokers contractors equipment inland marine excess and umbrella policies.
3. Conduct or oversee investigations.
4. Evaluate liability and damages.
5. Establish and updating reserves.
6. Determine appropriate settlement amounts.
7. Select assigning and supervise outside attorneys independent adjustors marine surveyors engineers medical auditors and other experts as warranted by the facts of each particular claim.
8. Attend and actively participate in mediations settlement conferences depositions and trials as representative of the carrier.
9. Maintain claim files in appropriate format to meet all carrier requirements.
10. Prepare and draft complex correspondence including but not limited to reservation of rights and denial of coverage letters letters of undertaking position papers releases and other settlement documents and notices and status reports to carriers and reinsurers.
11. Prepare loss runs and claims bordereaux.
12. Liaise with staff underwriters to keep them apprised of claims activity on account basis.
13. Participate in claims audits by carriers and reinsurers.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Five years of work experience in claims department of insurance carrier MGU or retail broker
2. Claims Adjustor license in state of residence and non-resident Claims Adjustor license in any state in which claims adjusting functions are to be performed
3. Proficiency with Microsoft Office Package (Word Excel etc.) and the ability to learn and utilize bespoke insurance software applications
4. Knowledge of the structure of and participants in the U.S. and London insurance markets and marine insurance principles practices and procedures
5. Knowledge of and familiarity with the various types of marine equipment insured
6. Strong verbal and written communication skills with emphasis on accuracy confidentiality tact and diplomacy
7. Strong organizational skills and the ability to handle multiple tasks simultaneously
8. Some travel required
9. Ability to work extended hours when necessary

General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of CRC Group offering the Group offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. Depending on the position and division this job may also be eligible for restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. CRC is a Drug Free Workplace.