Job Description
Job Summary:
We are seeking a motivated and experienced Commercial Insurance Account Manager to join our team. As an Account Manager you will be responsible for developing and maintaining relationships with commercial insurance clients providing high-quality customer service and ensuring that all client needs are met.
Responsibilities:
- Develop and nurture relationships with commercial insurance clients
- Act as the main point of contact for client inquiries and concerns
- Collaborate with clients to understand their insurance needs and provide suitable solutions
- Ensure accuracy and completeness of client records and documentation
- Stay up-to-date on industry trends and changes in insurance policies and regulations
- Work closely with the sales team to identify opportunities for account growth
- Provide support to clients during the claims process and assist in the resolution of any issues
- Participate in client meetings and presentations as required
- Uphold company standards of professionalism ethics and customer service excellence
Qualifications/Requirements:
- At least 2 years of relevant insurance industry experience
- Previous experience servicing a book of business required
- Strong knowledge of commercial insurance products policies and regulations
- Excellent communication and interpersonal skills
- Ability to prioritize and manage multiple client accounts
- Proficiency in using CRM software and other relevant tools
- A proactive and solution-oriented approach to client management
- Holds an active P&C (Property and Casualty) insurance license
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager