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Join the Jim Norton Ford team and become part of a dealership that values precision performance and people. Were currently looking for a dependable and detail-driven Service Warranty Clerk to help support our high-volume service department by ensuring timely and accurate processing of warranty claims.
This is your opportunity to grow with a dealership that believes in doing things the right way with a reputation built on trust and excellence.
Prepare review and submit manufacturer and vendor warranty claims with speed and accuracy
Verify all repair order documentation for compliance with warranty and policy guidelines
Track warranty receivables and ensure timely reimbursement through diligent follow-up
Partner with service advisors and technicians to gather required claim documentation
Maintain current knowledge of all OEM warranty guidelines and deadlines
Support the Service Manager and Controller with warranty accounting reporting and reconciliation
Prior experience in a dealership or service office setting strongly preferred
Knowledge of warranty claim processing repair orders and manufacturer procedures
Familiarity with DMS platforms like Reynolds & Reynolds or CDK is a plus
Organized accurate and proactive with strong follow-through
Ability to multitask and work both independently and as part of a team
High level of integrity and attention to detail
Competitive hourly pay with growth opportunity
Medical dental vision and 401(k) benefits
Paid time off and employee discounts
Work in a fast-paced supportive dealership environment
Be part of one of the most respected automotive groups in the region
If youre ready to bring your talents to a professional team where your work matters apply today and grow your career with Jim Norton Ford.
Jim Norton Ford is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race color religion sex national origin age disability veteran status or any other protected classification under applicable law.
Full-Time