Customer Service Representative
Customer Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Sales - Customer Service Representative
East Hartford CT United States 06118
Payrate $20/hr on W2
Summary
Storeroom Customer Service Representatives (CSRs) typically reside at a customer location and are responsible for providing exceptional service to customers by purchasing products goods and materials (stock and/or non-stock or stock buy) that meet the organizations standards of price quality timing and reliability of supply.
-Hours: 1st shift Mon-Fri Ideal candidate will have some flexibility with start time will be between 6am-8am. Occasional OT.
-Temp to hire.
-This is an on-site in person position. Can not be done remotely.
-Customer service skills required.
-Computer skills required. Will be using MS Office and Outlook daily.
-Professionalism a must.
-Will answer internal call from client in additional to calling vendors.
-Will handle invoice resolution.
-Steel toe shoes requires.
-Dress code: jeans/long pants and collared shirt/blouse.
-Serving 2 customers must be comfortable with heavy email phone and personal interaction necessary to order items as customer requests.
Requirements
- Job Qualifications:
High school diploma or equivalent. Bachelors degree in a related field (e.g. Business Finance etc.) preferred. 1 years of experience in the field of Procurement preferred. CPM certification preferred. Other relevant experience includes:
Excellent customer service.
Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
Mathematical aptitude for basic calculations.
Self-starter with the ability to work independently.
Strong attention to detail and accuracy.
Demonstrated strong attention to detail organizational and execution skills.
Proficiency with MS-Office products.
Strong verbal and written communication skills.
Work Environment & Physical Demands:
Long periods of time working on a computer and performing repetitive key-boarding activities.
Work may be in a manufacturing environment and could have exposure to dirt smoke heat cold etc.
Safety protection may be required while in the customers facility (hand foot and eye or other as dictated by the customers safety protocols).
Overtime hours may be required with little advanced notice.
While performing the duties of this job the associate is regularly required to talk and hear. The associate frequently is required to sit. The associate is occasionally required to stand and walk. The associate may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision ability to adjust focus and may require the ability to distinguish color.
Employment Type
Full Time
