SQL Engineer
SQL Engineer
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Job Description
#LI-PS1
Skill Requried: SQLSnowflakeGIT
Location: HyderabadPune
Experience range: 3 years
Shift timings: US Shift
Work mode: Work from office
***Interview will be only on F2F***
Job Description:
The client is an intuitive audience platform that delivers meaningful experiences reaching the right audience across screens formats and devices. With more than 50M Smart TVs and 200M connected devices and the most extensive first-party data set powered by ACR they help marketers reach targets and enhance experiences that span digital landscapes. The business has grown 10x since 2015. For the opportunity of Big Data Engineering Support you will be a member of a globally distributed technical support team. You will collaborate with development teams client account representatives account managers and Ad Operations to resolve technical support items in a timely manner and build relationships to help grow the business as it scales.
Role and Responsibilities:
Establish configure and manage Git repositories to support version control and collaboration.
Develop and troubleshoot procedures views and complex PL/SQL queries ensuring effective integration and functionality within Git environments.
Analyse and debug issues using Airflow and Cloud Watch logs to ensure smooth operations.
Monitor systems and applications 24/7 responding to alerts and maintaining dashboards as per the documented response plans for companys products and associated technical components.
Design and implement strategies for product optimization scalability and performance improvements.
Manage incident acknowledgment triaging escalation and resolution through the JIRA ticketing system for both internal and external stakeholders.
Maintain and continuously enhance a comprehensive knowledge base of company products incorporating insights from product experience training and issue resolution processes.
Prepare technical documentation including troubleshooting guides best practices and playbooks/run books to support operational excellence.
Ensure compliance with Service Level Agreements (SLAs) for support issues consistently meeting performance standards.
Address and resolve sensitive issues managing escalations effectively in alignment with the companys Incident Management Framework.
Collaborate with cross-functional teams to diagnose and resolve complex issues fostering seamless communication and teamwork.
Skills and Qualifications:
Bachelors degree in Computer Science Information Technology or a related field.
Comprehensive expertise in SQL Snowflake and version control tools such as Git and SVN.
Familiarity with PL/SQL Python and AWS services (S3 QuickSight Airflow Athena).
Minimum of 3 years of experience in application support and maintenance.
Proven ability to communicate complex technical concepts effectively
Demonstrated ability to exhibit client empathy and ensure customer satisfaction with issue resolution.
Strong written and verbal communication skills.
Adept at presenting intricate technical information in an accessible manner to varied audiences.
Ability to thrive in a fast-paced dynamic environment with high levels of ambiguity.
Practical problem-solving skills focused on resolving immediate customer issues while planning for long-term solutions.
Highly organized and process-oriented with a proven track record of driving issue resolution by collaborating across multiple teams.
Strong interpersonal skills with a customer-centric approach maintaining patience and composure under pressure during real-time issue resolution.
Working knowledge of DSP/SSP platforms is an added advantage.
Open to work in night shifts in a 24/7 project.
Notice period: Immediate to 30 days
Email to:
Employment Type
Full Time
